Director of Alumni and Family Engagement
2 weeks ago
Job Type: Administrative Staff
Job Number: 00368
Division: Institutional Advancement
Department: Alumni & Family Engagement
Opening Date: 10/24/2024
DESCRIPTION
Otterbein University is seeking a Director of Alumni & Family Engagement who will assist the Executive Director of Engagement in developing and implementing creative and successful programs for Otterbein's 28,000+ alumni, current families, and other key constituencies in order to build strong institutional affinity in support of the overall Institutional Advancement program. The Director will lead efforts to increase volunteer participation in the life of the institution, increase attendance at University events, reunions, and programs, enhance the understanding of the University's mission and strategic priorities, and improve awareness and support of the University's culture of philanthropy.
The Director of Alumni & Family Engagement must have the ability to convey and promote the mission and vision of the institution, exhibit enthusiasm, demonstrate a strong work ethic, be innovative and creative, and be highly detail oriented and organized. The Director will work collaboratively to lead outreach functions within the Division of Institutional Advancement and with other campus offices to meet annual and long-term programmatic goals. This full-time, exempt, administrative staff position will report to the Executive Director of Engagement.
BENEFITS AT OTTERBEIN
Otterbein offers a comprehensive benefits package including:
- Accrue 4 weeks paid vacation and 10 days paid sick time per year
- 12 paid holidays plus bonus days (including Christmas Eve through New Year's Day)
- Medical, dental and vision insurance to you, dependents or domestic partner
- Defined contribution retirement plan
- Tuition benefit for employees and their dependents
- Employee Assistance Program (EAP)
- and much more
JOB RESPONSIBILITIES
65% - Engagement Programming and Events:
Develop and implement programs and events for alumni and families that fulfill the mission of Otterbein University and increase engagement between these constituencies and the University, which includes but is not limited to:
- Events. Plan, organize, and implement signature events including, but not limited to, Homecoming & Family Weekend activities and logistics while staffing a campus-wide planning committee as well as the annual Celebration of Otterbein Awards; Plan, organize, and implement special interest and affinity events and activities for alumni and families throughout the year in central Ohio, within the State, and outside of Ohio. Direct in-person and virtual programs and events for all alumni and families that increases attendance, interest, and engagement with Otterbein. Some travel to Otterbein events required.
- Reunion Programs. For the 50th Reunion class (and potentially other milestone classes), annually identify prospective reunion committee members and recruit their participation in conjunction with the Development team. Partner with class leadership to develop meeting agendas, coordinate reunion logistics, and implement reunion marketing plan. Will work with multiple reunion committees simultaneously, as classes reach and approach significant milestones.
- Volunteer Management. Work to engage alumni and families in the life of the University through volunteerism by crafting and implementing a volunteer engagement strategic plan which includes opportunities specific to the Office of Engagement and Institutional Advancement as well as those available with campus partners, including Student Success and Career Development, Office of Social Justice and Activism, Athletics, Student Affairs, and other academic and program offices as needed. Work collaboratively with the Executive Director of Engagement to assist with the Otterbein Alumni Council and the Coordinator of Alumni & Family Engagement to assist with the Young Alumni Board.
- Market alumni and family programs and events through eMarketing, printed materials, website content and other communications avenues. Assist in content for Towers alumni magazine, as needed.
- Set up alumni and family event registration pages using relevant software.
- Maintain alumni webpages using the content management system.
- Contribute to key communication and engagement programs and projects, as requested by the Executive Director of Engagement.
- Oversees the IA Communications calendar in collaboration with the Coordinator of Alumni & Family Engagement.
- Collaborates with Office of Annual Giving to determine strategic communication and social media related to the marketing and solicitation of alumni and families. Integrates giving opportunities into relevant communications and events.
15% - Supervisory Role
- Supervises Coordinator of Alumni & Family Engagement.
- Sets annual goals, coaches and evaluates employee performance through Otterbein's Performance Management process.
- May also hire, train, and supervise work-study and/or department-paid students, and office volunteers.
- Assist the Executive Director of Engagement with the weekly operations of the Lifelong Learning Community classes, as needed.
- Monitor related budgets in conjunction with the Executive Director of Engagement to ensure sound fiscal practices and a balanced budget.
- Maintain adequate contact reports, metrics, and data of alumni and family contact within the IA database.
- Represent the Executive Director of Engagement in meetings and at events, as needed.
- Represent the Office of Engagement, Institutional Advancement, and Otterbein as a member of the Independent College Advancement Associates (ICAA) or other applicable professional organizations.
- Assist with other duties as assigned
SUPERVISORY RESPONSIBILITIES: Coordinator of Alumni & Family Engagement, work-study or department-paid students, and volunteers.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- A bachelor's degree is required for the position; master's degree preferred.
- The ideal candidate will have a strong working knowledge of and experience working in higher education organizations, especially small, independent liberal arts colleges.
- A minimum of three to five years professional experience in a related field is required.
- Previous success in program and special event planning and implementation in a college, corporate, or non-profit setting and prior success in supervising staff and volunteers alike must be effectively demonstrated.
- The candidate must possess strong organizational, oral/written communication, creative writing and leadership skills, and must be willing to take initiative.
- The candidate must have experience in working with social media platforms to engage audiences, e-marketing platforms, and database reporting/extracting.
- The candidate must work as a team member and work effectively with volunteers.
- The candidate must have the ability to work under pressure, meet deadlines and oversee multiple programs/projects simultaneously.
- The successful candidate must also be willing to travel occasionally and maintain occasional evening and weekend hours.
- Service Excellence
- Accountability and Professionalism
- Integrity and Trust
- Collaboration and Teamwork
- Diversity and Inclusion
- Job Knowledge
- Work Product
LANGUAGE SKILLS: Ability to understand and work with all nationalities over the phone and in person. Solid writing, proofing and editing skills. AP style experience recommended.
MATHEMATICAL SKILLS: Must be able to formulate and work with budgets. Reliable math skills and ability to use Excel and basic calculator.
TECHNICAL SKILLS: The candidate must have excellent computer skills and should have experience using constituent database software. Candidates should have experience in digital communications, including developing marketing strategies in order to promote alumni and family programs/events and to maintain the content of the Otterbein alumni website and social media. Specific computer skill experience in Microsoft Office Suite, Constant Contact or other eMarketing software, Canva or other design software, Adobe Creative Suite, and WordPress is desirable.
REASONING ABILITY: Must be able to reason with a number of personalities and backgrounds. Must be able to work independently and must retain confidential information.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting for periods of time in front of a computer; regular interaction with alumni, students, faculty, staff, families, and broader community; standing or sitting for periods of time at various functions. Must be able to meet regular and predictable attendance standards.
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties performed primarily in an environmentally controlled office.
SUPPLEMENTAL INFORMATION
The Mission of Institutional Advancement:
Engaging partners to build resources that advance the Otterbein mission.
Office of Engagement Guiding Vision:
The Alumni, Family, and Donor Engagement Team will create strategic and meaningful engagement and philanthropic opportunities for our alumni, families, and donors using the four pillars of communication, collaboration, connection, and culture.
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.
Otterbein University is an Equal Opportunity Educator and Employer.
Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University's commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission. Inquiries or complaints regarding any form of discrimination or harassment may be directed to: Human Resources, Otterbein University.
To help attract a talented team, Otterbein offers a comprehensive benefits package to full-time faculty and staff.
Benefits at Otterbein include:
- Tuition benefit for employee and their dependents
- Accrue 4 weeks paid vacation and 10 days paid sick time per year
- 11 paid holidays plus bonus days
- Medical, dental, vision, life insurance for employee, dependents, or domestic partner
- Disability
- Defined contribution retirement plan
- and much more
ABOUT OTTERBEIN UNIVERSITY:
ABOUT OTTERBEIN CAREERS and BENEFITS:
01
Do you have experience with event planning from concept to implementation to post event analysis?
- Yes
- No
- Not sure
Required Question
-
Director of Alumni and Family Engagement
4 weeks ago
Westerville, Ohio, United States Otterbein University Full timeJob Title: Director of Alumni and Family EngagementAt Otterbein University, we are seeking a highly skilled and experienced professional to join our Institutional Advancement team as a Director of Alumni and Family Engagement. This key role will be responsible for developing and implementing strategic programs and events to engage our 28,000+ alumni, current...
-
Physical Therapy Director
4 weeks ago
Westerville, Ohio, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionWe are seeking an exceptional Clinical Director to join our team at FYZICAL Therapy and Balance Centers. As the Clinical Director, you will play a pivotal role in providing top-notch patient treatment while overseeing and guiding our team of physical therapists.ResponsibilitiesDocument all company notes, reports, and summariesEnsure smooth and...
-
Customer Experience Strategist Director
4 weeks ago
Westerville, Ohio, United States Syneos Health inVentiv Health Commercial LLC Full timeJob SummaryThe Director, Customer Experience Strategist, is a key member of our integrated strategy team, responsible for crafting tailored experiences that drive brand value and engagement. This role requires a deep understanding of customer needs and behaviors, as well as the ability to develop and execute strategies that drive business results.Key...
-
Executive Director
23 hours ago
Westerville, United States ProMedica Health System Full timeThe Village in Westerville, Ohio is hiring an Executive Director! The Executive Director is responsible for the day-to-day management and operations of the Assisted Living Center. The Executive Director will manage all business related activity to achieve the ProMedica vision, and support strategies that assure the company image as an ethical and high...
-
Executive Director
3 weeks ago
Westerville, United States ProMedica Full timeJob Title Executive Director - Assisted Living Category Business Administration and Operations - Assisted Living Organizational Unit ProMedica -> ProMedica System -> Assisted Living Operations (1016) -> Village of Westerville Location Westerville, OH 43081 US (Primary) Job Description The Village in Westerville, Ohio is hiring an Executive Director! The...
-
Executive Director
3 weeks ago
Westerville, United States ProMedica Full timeJob Title Executive Director - Assisted Living Category Business Administration and Operations - Assisted Living Organizational Unit ProMedica -> ProMedica System -> Assisted Living Operations (1016) -> Village of Westerville Location Westerville, OH 43081 US (Primary) Job Description The Village in Westerville, Ohio is hiring an Executive Director! The...
-
Assistant Safety Director
3 weeks ago
Westerville, United States System One Full timeAs the Construction Assistant Safety Director, you will be responsible for developing, coordinating, and implementing Infrastructure and Heavy Highway construction programs to ensure continuous improvement, regulatory compliance, and alignment with company objectives. Responsibilities: Foster a culture of safety and develop safety staff. Integrate Safety...
-
Westerville, Ohio, United States Wyndy LLC Full timeJob DescriptionWe are seeking a reliable and experienced nanny to provide high-quality childcare for our family.The ideal candidate will have a genuine love for children and a strong commitment to ensuring their safety and well-being at all times.The nanny will be responsible for supervising and engaging with children, preparing healthy meals and snacks,...
-
Vice President of Operations
3 weeks ago
Westerville, United States Young Mens Christian Association of Central Ohio Full timeWe are seeking a dynamic and strategic Vice President of Operations with a strong background in YMCA values and operations to lead our Community Centers and advance our mission of youth development, healthy living, and social responsibility. This pivotal role calls for an accomplished leader with substantial YMCA expertise, a proven track record of managing...
-
Senior Tax Manager
3 weeks ago
Westerville, United States Blue and Company Full timeSenior Tax Manager Blue & Co. is more than a CPA advisory firm: We're a community and we take care of our own. That's what our mission and culture are all about - empowering employees to live their best lives both inside and outside of work. \Here is what you would do in the role of Senior Tax Manager: Build relationships with clients. Talk to clients and...
-
Director, CX Strategist
3 weeks ago
Westerville, United States Syneos Health Careers Full timeDescription The Director, Customer Experience Strategy, is an integrator and architect to craft a tailored experience in partnership with subject matter experts that: Crafts sticky experiences that (re)positions the brand value to the moment of need with a relentless goal of reducing motivational friction Ensures mindset and channel-appropriate content...
-
Director, CX Strategist
3 weeks ago
Westerville, United States Syneos Health Careers Full timeDescription The Director, Customer Experience Strategy, is an integrator and architect to craft a tailored experience in partnership with subject matter experts that: Crafts sticky experiences that (re)positions the brand value to the moment of need with a relentless goal of reducing motivational friction Ensures mindset and channel-appropriate content...
-
Teen Program Assistant
3 weeks ago
Westerville, United States Young Mens Christian Association of Central Ohio Full timeWard Y: Teen Summer Program Teen Program Assistant Location: Eldon and Elise Ward Family YMCA Salary: $14 per hour Part-Time (38 hours per week seasonally, 20 hours during the school year) Benefits: FREE YMCA MembershipPaid TrainingDiscounted Child CareCareer Growth OpportunitiesWork with Diverse TeamsSummer Employment Opportunities CONNECT WITH...
-
Account Management Director
4 weeks ago
Westerville, Ohio, United States DPDHL Full timeThis position plays a crucial role in supporting our Consumer Sector at DPDHL.Key ResponsibilitiesDirects the Customer Centricity Agenda, ensuring excellent outcomes in Customer Experience (NPS) and Retention (renewal rate).Engages in Net Growth initiatives and transfers to Business Development.Establishes a wide-ranging network within the customer's...
-
Teen Program Coordinator
3 weeks ago
Westerville, United States Young Mens Christian Association of Central Ohio Full timeNorth Y: Teen After-School Program Teen Program Program Coordinator Location: North YMCA Salary: $18.50-20.50 per hour Full Time (38-40 hours) Benefits: FREE YMCA MembershipPaid TrainingDiscounted Child CareMedical, Dental, Vision (Full-time/Part-Time Plus only)Paid Holidays and Vacation (Full-time/Part-Time Plus only)Career Growth OpportunitiesWork...
-
Teen Program Assistant
3 weeks ago
Westerville, United States Young Mens Christian Association of Central Ohio Full timeHilltop Y: Teen After-School Program Teen Program Assistant Location: Hilltop YMCA Salary: $14 per hour Part-Time (38 hours per week seasonally, 20 hours during the school year) Benefits: FREE YMCA MembershipPaid TrainingDiscounted Child CareCareer Growth OpportunitiesWork with Diverse TeamsSummer Employment Opportunities CONNECT WITH MIDDLE SCHOOL &...
-
Housing Stability Specialist
1 month ago
Westerville, Ohio, United States Young Mens Christian Association of Central Ohio Full timeJob SummaryWe are seeking a highly motivated and experienced Housing Stability Specialist to join our team at the Young Mens Christian Association of Central Ohio. The successful candidate will be responsible for providing direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, exit summaries, and...
-
Customer Experience Strategist
4 weeks ago
Westerville, Ohio, United States Syneos Health inVentiv Health Commercial LLC Full timeJob Title: Director, CX StrategistAbout the Role:We are seeking a highly skilled Customer Experience Strategist to join our team at Syneos Health. As a key member of our integrated strategy team, you will be responsible for developing and executing customer experience strategies that drive business growth and improve customer engagement.Key...
-
OB/GYN Physician
7 days ago
Westerville, United States Privia Health, LLC Full timeWe are currently looking for a BC/BE OB/GYN physician to join our private practice in Westerville, OH.Outstanding opportunity to join our well-established private practice and work alongside 2 board certified OB/GYN physicians, a nurse practitioner, 2 certified nurse midwives, and a tenured support staffOur practice offers the full-scope of OB-GYN services...
-
Memory Care Coordinator
3 months ago
Westerville, United States Danbury Westerville Full timeYou don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. Benefits for full time...