Dispatch Officer

1 day ago

East Rutherford, United States Mall of America Full time

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream is home to leading attractions, including DreamWorks Water Park, Nickelodeon Universe Theme Park, LEGOLAND Discovery Center, SEA LIFE Aquarium, Big SNOW Ski Hill, Dream Wheel - a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream's immersive luxury shopping and dining experience - The Avenue - features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce&Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys"R"Us global flagship, the only standalone location in the U.S, and the world's first and only "candy department store," IT'SUGAR.

For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream and TikTok @americandream_official.

KEY OBJECTIVE(S)

The main purpose of the Security Dispatcher is:

  • To ensure safety and security of American Dream Guests, Tenants and Employees. To receive calls, relay messages and handle requests for assistance from tenants, guests, and mall staff. To operate the numerous electronic systems located inside Dispatch.
PRIMARY RESPONSIBILITIES
  • Promptly answers incoming radio and telephone calls, prioritizes requests for assistance and dispatches appropriate personnel following established procedures.
  • Requests assistance from appropriate local or federal Law Enforcement agencies as necessary.
  • Constantly monitors for suspicious activity.
  • Monitors various alarm systems and responds to trouble signals according to procedure; monitors Closed Circuit TV system.
  • Maintains complete and accurate logs and records.
  • Compiles Digital Video and Audio Footage from generated reports.
  • Enters process and retrieves computerized data as requested.
  • Answer guest questions and provide assistance when needed.
  • Maintain the safety and cleanliness of the facility.
  • Perform other duties as assigned.
DESIRED QUALIFICATIONS
  • Must be at least 18 years of age.
  • High School diploma or equivalent required, post secondary education preferred.
  • No record of conviction for crimes against persons or property.
  • Must have good customer relations skills, effective reading, and writing and communication skills.
  • Must be able to multitask.
  • Ability to remain calm and effective in stressful situations.
  • Ability to accept direction.
  • Ability to work variable and/or rotating shifts, which include nights, weekends and holidays.
  • Must possess good computer skills.
  • Fire prevention background and/or Simplex certification is a plus.
  • Six (6) months prior public safety/security dispatching experience or equivalent education preferred.
  • Must be able to successfully complete a 4-week training program.
  • SORA license is required
PHYSICAL JOB REQUIREMENTS
  • Sitting, frequently, 90% of time
  • Stand and move, occasionally, 20% of time
  • Perform repetitive motion (using keyboard), frequently, 90% of time
  • Kneel and bend, infrequently, 5% of time
  • Reach at or above shoulder level, infrequently, 5% of time
  • Reach at or below shoulder level, infrequently, 10% of time
  • Lifting/carry up to 10 pounds, infrequently, 5% of time
  • Lift/Carry up to 30 lbs, infrequently, 5% of time
  • Stoop/Squat, infrequently, 10% of time
  • Handle larger items such as boxes or packages, infrequently, 10% of time
American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

Other details
  • Job Family AD
  • Pay Type Hourly


Apply Now

  • Emergency Communication Dispatcher

    2 months ago

    East Providence, United States City of East Providence Full time

    [Emergency Communication Dispatcher *[Part-Time * [$20 [/**[hour - no benefits **[Job Description: [Under the supervision of the Chief of Police and the Chief of the Fire Department, the Emergency Communication Dispatcher receives emergency and non-emergency calls, advises callers, and dispatches public safety personnel and/or emergency units to specific...

  • Emergency Communication Dispatcher

    4 weeks ago

    East Providence, United States City of East Providence Full time

    City of East Providence Employment Opportunity Emergency Communication DispatcherUSW 15509 (Pay Grade 34) Starting Salary: $52,698Job Description: Under the supervision of the Chief of Police and the Chief of the Fire Department, the Emergency Communication Dispatcher receives emergency and non-emergency calls, advises callers, and dispatches public safety...

  • Dispatcher

    2 months ago

    East Granby, United States Hobart Service Full time

    Job Description The person in this role will perform a variety of duties associated with the dispatching functions in order to provide prompt and efficient service to our customers. There will be frequent contact with District employees and constant contact with customers and other outside personnel, requiring more than ordinary courtesy and tact to...

  • Senior Project Coordinator

    2 weeks ago

    East Rutherford, United States Cushman Wakefield Multifamily Full time

    Job Title Senior Project Coordinator Job Description Summary Cushman & Wakefield is looking for a well-organized, data driven Senior Project Coordinator to provide diversified support for its Regional Leadership Team. This is a great opportunity to establish working relationships with high-level executives and operations, while contributing to the overall...

  • Senior Project Coordinator

    3 weeks ago

    East Rutherford, New Jersey, United States Cushman & Wakefield Inc Full time

    Cushman & Wakefield Inc is seeking a highly organized and detail-oriented Senior Project Coordinator to provide diversified support for its Regional Leadership Team. This role offers a unique opportunity to establish working relationships with high-level executives and operations, while contributing to the overall efficiency of our organization.Job...

  • Public Safety Communications Center Specialist

    1 month ago

    East Providence, Rhode Island, United States City of East Providence Full time

    Job Title: Emergency Communication DispatcherJob SummaryThe City of East Providence seeks a skilled Emergency Communication Dispatcher to receive emergency and non-emergency calls, advise callers, and dispatch public safety personnel as necessary. This part-time position requires strong communication skills and the ability to work effectively in a fast-paced...

  • Security Officer Overnight

    4 weeks ago

    East Alton, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Security Officer Overnight

    2 weeks ago

    East Alton, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Public Safety Operations Coordinator

    7 days ago

    East Peoria, Illinois, United States Illinois Central College Full time

    We are seeking a reliable and efficient Public Safety Operations Coordinator to join our team at the Illinois Central College. As a part-time dispatcher, you will be responsible for maintaining a safe and secure campus environment by monitoring and operating various systems and equipment.Job ResponsibilitiesMonitoring and operating the college's...

  • Security Officer Lobby Ambassador

    3 weeks ago

    East Alton, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Security Officer Lobby Ambassador

    3 weeks ago

    East Saint Louis, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Security Officer Second Shift

    3 weeks ago

    East Saint Louis, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Security Officer Full Time

    4 weeks ago

    East Saint Louis, United States Allied Universal® Full time

    Job DescriptionAllied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and...

  • Service Coordinator

    3 weeks ago

    East Moline, United States ASSA ABLOY Full time

    ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. We offer complete pedestrian, industrial and high-performance door solutions. We provide a wide number of products and services to a global clientele in more than 100 countries. ASSA ABLOY Entrance Systems is a division within ASSA...

  • Service Coordinator

    4 weeks ago

    East Moline, United States ASSA ABLOY Full time

    ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. We offer complete pedestrian, industrial and high-performance door solutions. We provide a wide number of products and services to a global clientele in more than 100 countries. ASSA ABLOY Entrance Systems is a division within ASSA...

  • Assistant Logistics Coordinator

    4 months ago

    East Brunswick, United States Blue Industries Full time

    Founded in 2007, Blue Star Glass, Inc. is a commercial architectural glass fabricator located in Central New Jersey. Servicing NJ, NYC Metro Area, NY, PA, CT & MA, Blue Star Glass has quickly grown to be one of the Northeast's leading glass fabricators.With top-of-the-line American and European equipment, Blue Star Glass is proud of its superior quality and...

  • Fuel Transport Driver

    2 months ago

    East Chicago, United States Luke Retail Full time

    FUEL TRANSPORT DRIVER - JOB DESCRIPTION Fuel Transport Driver Responsibilities: The Fuel Transport Driver loads, unloads, and delivers petroleum products to our customers in a safe, efficient, and professional manner. The Fuel Transport Driver reports directly to the Transport General Manager. Fuel Transport Driver duties will include but are not limited...

  • Financial Operations Specialist

    6 days ago

    East Greenwich, Rhode Island, United States Smartapp Full time

    Job OverviewWe are seeking an experienced Accountant to join our team at Smartapp.com, a leading global software development company. This is a fantastic opportunity for a skilled professional to take on a wide range of financial responsibilities and contribute to the growth and success of our organization.About Smartapp.comSmartapp.com is a US headquartered...

  • Customer Service Specialist

    2 months ago

    East Syracuse, United States Service Experts Full time

    Location: East Syracuse, NY Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits...

  • Rocky Neck State Park

    7 months ago

    East Lyme, United States State of Connecticut Full time

    Introduction Ticket Booth Attendants  Needed mid-April to mid-September. 5 shifts per week including weekends not exceeding 1,030 hours total. Office Supervisors Needed mid-April to mid-September. 5 shifts per week including weekends not exceeding 1,030 hours total. Interpretive Guides Needed mid-February to mid-August | mid-April to mid-October |...