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Inside Account Manager

2 months ago

Deer Park, United States AWC Full time

AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Inside Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an owner. If you fit this description, we would be thrilled to connect with you.

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry.

The Job

  • Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts.
  • Acknowledge & process customer's Request for Quotes (RFQ) and Purchase Orders (PO)
  • Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders.
  • Direct sales forecasting activities, analyze account sales data and promote sales.
  • Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts.
  • Review work processes to ensure that internal and external quality standards are followed and suggest improvements.
  • Examines ways to offer practical, creative alternatives that increase AWC's chances of successfully closing orders at higher margins.
About YOU
  • Must be a team player with the ability to work with cross-functional teams to achieve common goals
  • Sense of urgency, high energy with high accountability
  • Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
  • Willingness to be on call for after-hours & weekend support periodically
Preferred Qualifications:
  • 4-year bachelor's degree / 2-year technical degree (preferred in an Engineering)
  • 2-5 years of industry experience
  • Base level knowledge of Electrical and Automation products, including but not limited to PLC's, IO's, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.
  • Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience
  • Bi-Lingual (Spanish/English) is a plus
About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively.

The Rewards
  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental, and Vision Insurance Package
  • Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)