Sales Coordinator/Front Desk- Country Inn and Suties

2 weeks ago

Cape Canaveral, United States OCI Hospitality Full time

Passionate about hospitality and ready to take that next step into Hotel Sales? Join our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott and Hyatt

Join a fast paced, fun, great team at the Country Inn and Suites in beautiful Cape Canaveral

Property Location: Country Inn and Suites, 9009 Astronaut Blvd. Cape Canaveral, FL 32920

Job Summary

The Sales Coordinator is responsible for maintaining client relationships and supporting the sales team on property with a focus on group bookings to increase hotel sales revenue goals.

Essential Duties and Responsibilities

  • Maintains positive and professional staff and client relationships; welcomes and greet clients and office guests
  • Enters group room blocks into the appropriate software
  • Maintains an accurate inventory of sales collateral and promotional materials
  • Communicates with the guest services team and the management team all check-in procedures and room assignments for groups upon their arrival date to ensure contract terms and requests are met
  • Coordinates follow up efforts for future bookings
  • Acts as the onsite contact for daily and weekly meeting room functions ensuring all needs and requirements have been met
  • Ensures accurate and timely bill procedures are in place for meeting functions
  • Assist potential clients in the absence of the supervisor by giving tours and gathering information
  • Assist Sales team with administrative tasks as needed
  • Answers phones in a professional manner and appropriately directs calls
  • Performs additional responsibilities as assigned by leadership
  • Work at front desk as needed; shifts times will vary.
  • Assists with meeting room rental/set up
  • Ensures proper and timely follow-up for all definite contracts, introductions, and review of contract.

Qualifications

  • Associate degree or the equivalent in related work experience 
  • Ability to operate computer and office equipment 
  • Conduct work-related functions in a professional manner
  • Strong interpersonal and communication skills.
  • Ability to speak clearly and listen attentively.
  • Ability to read and write effectively.
  • Ability to resolve problems effectively.
  • Ability to manage stressful situations with poise and finesse.

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