![Franklin Energy](https://media.trabajo.org/img/noimg.jpg)
Outreach Specialist I
4 weeks ago
Description
Position at Franklin Energy COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Apply fundamental sales processes, procedures, methods and techniques.
- Understand and implement Sales Process, including but not limited to;
- Making outbound calls to new and existing customers to meet assigned energy saving targets
- Managing field time effectively with customer or Trade Ally visits
- Developing and presenting program presentations to spur project activity
- Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion
- Maximizes all opportunities in the process to close a project.
- Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs
- Maintain knowledge of program "Best Practices", individual program offerings and how they can serve customers including features, advantages and benefits
- Support outreach work plan creation, monitoring and updates
- Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals
- Complete "search and discovery" work where the answers are not clear
- Actively "cold calling" new potential suppliers/contractors and developing their participation in our programs
- Perform event planning, coordination and presentations of programs
- Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs
- Identify improvement barriers and report information to Program Manager and Outreach Manager
- Prepare weekly and monthly project based activity reports and track progress towards program goals
- Assist in the implementation of specific energy efficiency programs in a "flex" capacity, according to defined budgets and energy savings targets
- Ability to work effectively with non-outreach orientate team personnel
- Contribute ideas being respectful and understanding of individual experience and knowledge compared to others
- Willingness to take direction for other team members
- Demonstrates honesty, keeps commitments and acts in a professional manner
- Bachelor's degree or equivalent work experience required. Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position
- 1 - 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation
- Previous customer service experience required
Required Skills, Knowledge and Abilities
- Results oriented
- Ability to work in a team atmosphere and to collaborate on continuous improvement efforts
- Strong customer service and communication skills
- Must be able to handle a wide work variety and work in a fast-paced environment
- Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
- Ability to identify and resolve project application issues with customers and trade allies
- Proficient in Microsoft Office, specifically Word, Excel and Outlook
- Strong data entry skills in entering information in tracking systems/databases
- Ability to communicate effectively, both verbally and in writing with customers, clients and employees
- Ability to analyze and interpret data and solve practical problems
- Knowledge of mathematical concepts such as fractions, percentages and ratios
- Committed to diversity and inclusion
- Reliable transportation
- Valid driver's license
- Willingness to travel more than 50%
- $20.96 - $36.63 / hour
- Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
- Ability to lift up to 10 pounds
- Noise Level is typically moderate
- Employee could be exposed to fumes and/or airborne particles and risk of potential shock
-
Authorization Specialist I
5 days ago
Goldsboro, North Carolina, United States UNC Health Care Full timeJob Overview Position Summary Join a diverse and inclusive workforce dedicated to enhancing the health and wellness of the communities we serve.Role Summary:The Authorization Specialist I plays a crucial role in supporting patients and healthcare providers by securing necessary authorizations from insurance companies before services are scheduled or provided...
-
Clinical Nutrition Specialist I
4 days ago
Goldsboro, North Carolina, United States Sodexo Full timeUnit Overview Join a leading organization in the field of nutrition and dietetics Sodexo is on the lookout for a Full-Time Clinical Nutrition Specialist I-HC to enhance our dedicated team. This role is based in a community healthcare facility, providing essential services to a diverse patient population. Attractive Benefits Package $5000...
-
Clinical Nutrition Specialist I
4 days ago
Goldsboro, North Carolina, United States Sodexo Full timeUnit Overview Join the leading private employer of Registered Dietitians in the industry Sodexo is in search of a Full-Time Clinical Nutrition Specialist I-HC to enhance our dedicated team. This role is situated within a community hospital that provides acute care services. Competitive Sign-On Bonus Available Enjoy 3 weeks of vacation and 3...
-
Clinical Nutrition Specialist I
1 week ago
Goldsboro, North Carolina, United States Sodexo Full timeUnit Overview Join the leading private employer of Registered Dietitians in the industry Sodexo is in search of a Full-Time Clinical Nutrition Specialist I-HC to become part of our vibrant team at a community healthcare facility. This establishment is a 300-bed acute care hospital situated conveniently for access to major urban and coastal...
-
Pre-Arrival Scheduling Specialist I
3 weeks ago
Goldsboro, United States UNC Health Care Full timeJob Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The Pre- Arrival Authorization Specialist I will serve patients/customers and physician offices by obtaining authorizations from insurance payers prior to...
-
Client Support Specialist I
1 week ago
Goldsboro, North Carolina, United States Sentry Full timeOverviewThe 401K Division is seeking a committed professional to enhance customer support for participants and policyholders. Your role will involve addressing service inquiries in a customer-centric environment through various communication channels, including phone and email, with an emphasis on quality and prompt resolution. Working alongside a...
-
Goldsboro, North Carolina, United States UNC Health Care Full timeJob Overview Position Summary Join a diverse team dedicated to enhancing the health and wellness of the communities we serve. Role Summary:The Cardiac Monitoring Specialist/Nursing Support Associate plays a crucial role in the continuous observation of patient cardiac monitors, promptly notifying registered nurses and clinicians of any significant changes in...
-
Client Support Specialist I
3 days ago
Goldsboro, North Carolina, United States Sentry Insurance Group Full timePosition Overview:As a Customer Service Representative at Sentry Insurance Group, your primary responsibility will be to ensure a seamless experience for our clients and policyholders.Key Responsibilities:- Provide exceptional service by addressing and resolving customer inquiries effectively.- Assess customer needs to facilitate an efficient and...
-
Client Support Specialist I
4 days ago
Goldsboro, North Carolina, United States Sentry Insurance Group Full timePosition Overview:As a Customer Service Representative at Sentry Insurance Group, you will play a crucial role in delivering an exceptional experience for our clients and policyholders.Key Responsibilities:- Ensure a seamless customer journey by identifying and mitigating any potential challenges.- Actively listen to customer inquiries and evaluate their...
-
Client Support Specialist I
4 days ago
Goldsboro, North Carolina, United States Sentry Insurance Group Full timePosition Overview:As a Customer Service Representative at Sentry Insurance Group, your primary responsibility will be to deliver an exceptional experience for our clients and policyholders.Key Responsibilities:- Assess and understand customer requirements to provide tailored solutions.- Mitigate any potential issues to ensure a seamless interaction for our...
-
Certified Medical Interpreter
1 month ago
Goldsboro, United States Choptank Community Health System, Inc.. Full timeJob DescriptionJob DescriptionCertified Medical Interpreter*Are you looking for meaningful, rewarding work that provides access to exceptional, comprehensive, and integrated health care for all. Join our growing team here at Choptank Community Health. Already a Certified Medical Interpreter? Sign-on bonus is available!Job Summary: The Certified Interpreter...
-
Care Coordinator
3 months ago
Goldsboro, United States Choptank Community Health System, Inc.. Full timeJob DescriptionJob DescriptionCare Coordinator*Are you looking for meaningful, rewarding work that provides access to exceptional, comprehensive, and integrated health care for all. Join our growing team here at Choptank Community Health. Job Summary: The Care Coordinator is responsible for implementation and oversight of a Care Coordination program for...
-
Recruitment Operations Specialist
1 week ago
Goldsboro, North Carolina, United States All Ways Caring HomeCare Full timeTALENT ACQUISITION COORDINATORJob LocationsUS-NC-GOLDSBORORequisition IDLine of Business:All Ways Caring HomeCarePay MinUSD $17.00/Hr.Pay MaxUSD $17.00/Hr.Our CompanyAll Ways Caring HomeCareOverviewWho we are looking for:The Talent Acquisition Coordinator will play a vital role in supporting the local branch through various administrative functions,...