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Client Support Specialist I

2 months ago

Goldsboro, North Carolina, United States Sentry Insurance Group Full time

Position Overview:
As a Customer Service Representative at Sentry Insurance Group, your primary responsibility will be to ensure a seamless experience for our clients and policyholders.

Key Responsibilities:
- Provide exceptional service by addressing and resolving customer inquiries effectively.
- Assess customer needs to facilitate an efficient and satisfactory resolution process.
- Strive to minimize any potential friction points that may hinder the customer experience.

Qualifications:
- Strong communication skills and a customer-focused mindset.
- Ability to listen actively and understand client requirements.

Join us in delivering outstanding service and support to our valued customers.