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Senior Communications/Network Field Engineer

1 month ago

Huntsville, United States Crossflow Technologies Full time

Job Title: Senior Communications/Network Field Engineer

Location: Huntsville, AL (Redstone Arsenal)

Crossflow Technologies,INC. has an exciting opportunity for a mid-level Network Engineer in Huntsville, AL at Redstone Arsenal, supporting the Systems Simulation, Software and Integration (S3I) Directorate and the Missile Defense Agency (MDA) Directorate for Test Resources (DTR).
Key Responsibilities:
Responsibilities include, but are not limited to:
• Providing network monitoring, troubleshooting, and reporting during Missile Defense Agency (MDA) test events
• Providing communications (Secure VoIP, Secure Chat) support during MDA test events
• Coordinating with MDA elements to gather and verify connectivity information required for MDA test events and create an Event Communications Baseline document for that MDA test event
• Assisting with the design, implementation, and support of LAN/WAN networks and systems
• Assisting with the development and maintenance of network system and service configurations
• Documenting and troubleshooting network and system issues
• Creating and maintaining network diagrams and documentation
• Assisting with the configuration, implementation, and utilization of network tools such as Cisco DNA Center, Cisco ISE, Wireshark, and Opmanager
• Ability to travel occasionally (up to 10%) to support various hardware upgrades at remote sites
• Ability to work infrequent night shifts for up to 2 weeks at a time (with prior notice) to support MDA test events
Required knowledge, skills and experiences:
• Bachelor's degree in related field, with 5+ years of relevant experience. Six (6) + years of experience may be considered in lieu of degree
• Must have CompTIA Security+ or CISSP Certification
• Must have CCNA or higher Cisco professional certification, or ability to obtain within 6 months of hire
• Experience with Cisco routing and switching design and configuration
• Experience deploying or managing TACLANEs or other cryptographic equipment
• Experience with Microsoft Office applications, including Visio
• Potential for travel (CONUS and OCONUS - Up to 10% per year and up to 14 days at a time) and ability to obtain a US Passport
Desired knowledge, skills and experiences:
• Experience deploying and managing firewalls (Palo Alto and/or Cisco ASA)
• Experience with network management and monitoring toolsets such as Cisco DNA Center, Cisco ISE, Wireshark, and Opmanager
• Familiarity with Windows and Linux workstation and server configuration and operation
• Familiarity with multicast network configuration, operation, and troubleshooting
• Familiarity with Cisco Unified Communications and AV endpoints such as VoIP Phones and VTC Units
• Familiarity with MDA Ground Test, Flight Test, War Games, or Exercises


Clearance Type: Minimum of Interim clearance to begin, Secret - Current
Type of Job: Full Time On-Site, 5 days per week
Work Location: HSV - Huntsville, AL (Redstone Arsenal)

Equal Opportunity/Affirmative Action Employer:

Crossflow ensures that employment decisions and personnel actions are administered fairly, equitably, and in compliance with the federal, state, and local laws and regulations governing EEO and personnel management. All qualified individuals will receive consideration for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Crossflow?

Crossflow Technologies is proud to offer such wonderful benefits and perks to our employees; however, we feel the biggest perk is our company culture. We harbor a culture that extends down to the individual level by hiring people who understand and embrace our company values. Values like fervently protecting work-life balance and celebrating the achievements of others. To help guide and shape this environment, we strive to solicit feedback as frequently as possible through direct conversations and anonymous input. We take great pride in the fact that we've won the Best Places to Work award for the past four years - particularly when paired with having made the Inc. 5000 list for growth the same four years. To us, this demonstrates our ability to effectively scale our culture showing that Crossflow has been and continues to be, a place that people want to be.

Benefit-Eligible Employee Perks:

EXCEPTIONAL HEALTH, DENTAL, AND VISION COVERAGE
Crossflow is pleased to offer employees with exceptional single and family options for health, dental, and vision coverage. Payments are taken from the first two paychecks of each month. At a glance,
• Health coverage choices (including an HSA) ranging from $0.00 to $146.40;
• Dental coverage ranges from $4.00 to $15.00; and
• Vision coverage ranges from $4.33 to $11.41.

CROSSFLOW KUDOS SPOT BONUS PROGRAM
We created a unique performance bonus program called Crossflow Kudos. Throughout the year, employees are nominated by other employees, company leads, and even individuals outside of Crossflow to receive additional compensation and personal recognition for their positive work. There are six broad categories in which employees can earn Kudos awards.

401(k) RETIREMENT PLAN & COMPANY MATCHING
Crossflow uses Principal as our 401(k) plan sponsor. Employees can choose payroll deduction and fund investing options. Payroll deductions will begin the month following your enrollment. Crossflow matches 100% of the first 3% of compensation, plus 50% of the next 2% of compensation.

HIGHER EDUCATION ASSISTANCE PROGRAM
Crossflow offers education assistance to benefit-eligible employees for degree programs at their director's discretion. Crossflow feels that a well-rounded education, even outside of an employee's current role, can enhance an employee's skillset and increase the company's value.

GENEROUS PTO ACCRUAL & FLEXIBLE LEAVE POLICY
Crossflow currently grants 11 federally observed paid holidays. In addition to these holidays, Crossflow offers a minimum of 2 weeks of paid time off (PTO) to all full-time employees. Employees may utilize PTO for any reason (sickness, vacation, personal day, etc.) and can carry over a maximum of 120 hours from year to year. Many employees are authorized to work additional hours within a normal, forty-hour pay period. This approval is included in the employee's offer letter for employment. These extra hours may be banked for compensatory (comp) time off.

PAID PARENTAL & BEREAVEMENT LEAVE
To help our employees be present with family during major life events, Crossflow provides additional PTO. We offer varying types of paid Parental Leave to aid birthing, non-birthing, and adoptive parents transition into parenthood. Crossflow also recognizes the importance of supporting employees who endure a death in their family by providing up to 5 days of paid Bereavement Leave a year.

PROFESSIONAL DEVELOPMENT FUNDING
We support employees who seek out personal or professional growth opportunities through a myriad of enabling programs to further equip themselves. Professional Development includes, but is not limited to, training courses, certificate programs, memberships to industry groups, and materials.

EMPLOYEE DRIVEN COMMUNITY ENGAGEMENT
We create as many opportunities as possible for employees to meet and build community. We offer monthly team bonding activities, allowing team members to assemble on a different level than at work. In addition to these gatherings, in 2021 we established Crossflow Cares, an employee-owned and operated charitable organization focused on awarding grants and providing volunteers to local non-profits. Furthermore, Crossflow Technologies is committed to serving the public by investing a large portion of our net income in the greater Huntsville/Madison County area.

MENTORSHIP PROGRAM & MORALE LUNCHES
The most successful people in the world always have a terrific team behind them, and Crossflow chooses to be the team behind the people, cheering our employees on to meaningful successes. Our Mentorship Program involves strategically pairing a protégé with a mentor who understands an employee's career aspirations and provides coaching towards that goal. A less structured version of this is our Morale Lunch program. We committed a portion of our budget to support our leads to meet with their team members over lunch and facilitate quality catch up sessions. The morale lunches have become a great tool for maintaining open communication and gaining insightful feedback.