Business Engagement Specialist

1 week ago


West Plains, United States OZARKS SMALL BUSINESS INCUBATOR Full time

The Business Engagement Specialist will work closely with OzSBIs Business Development Specialist and CEO to expand OzSBIs mentor network, develop new business development programs and services, mentor entrepreneurs, and facilitate workshops. You will be an integral part of the OzSBI team and be boots-on-the-ground working closely with entrepreneurs, community leaders, mentors, and resource partners across the region. The position is vital to increasing OzSBIs engagement across its seven-county service area and to the development of a team of trained volunteer mentors who can support businesses in their communities. Role Characteristics: Outgoing and enjoys networking Creative problem solver Attention to detail Delivers excellence Maintains professionalism and confidentiality Enjoys working with entrepreneurs and aspiring entrepreneurs at any level Enjoys developing programs and putting processes in place Duties and Responsibilities: Expand Mentor Network Responsible for the expansion of OzSBIs mentoring program Implement mentor/mentee training program Identify new mentors through outreach events and coordination with other organizations, current partners, and new partners across the seven-county area Implement mentor certification and appreciation program Create and expand mentor/mentee training opportunities Identify subject-matter experts both inside and outside the service area to mentor entrepreneurs virtually and/or in person Serve as a business mentor with subject matter expertise and provide one-on-one business technical assistance Establish and implement regular mentor meetups/networking activities Outreach Activities Foster strong relationships with chambers of commerce, city and county governments, economic developers, and civic organizations through speaking engagement and sharing OzSBI resources Identify business subject matter needs in other communities Connect with institutions of higher learning and high schools to promote entrepreneurship Develop a comprehensive referral network of programs and partners that align with OzSBIs missions to strengthen collaboration across the region and the state Client Mentoring/Training Expand Pop-Up Mentoring program Establish Office Hours with subject-matter experts and community partners Matching business clients with mentors Teach business startup and business development workshops Curate a list of speakers and subject-matter experts who can deliver content at OzSBI and at Pop-up locations Survey clients about resources they need or want and develop content related to needs Log all mentoring activities in OzSBIs CRM, City Soft, and ensure that other mentors do so, as well Events Occasionally conduct setup and tear-down for events Provide support as requested during events Other Possible Duties Membership recruitment Develop evergreen content Website content management Social media marketing Requirements: Knowledge of entrepreneurial ecosystem and community Become a certified mentor through OzSBIs training program Become a certified facilitator of business plan development program, such as LaunchU and FastTrac Thrive in a fast-paced environment and ability to take initiative Exceptional organizational, time-management, and multitasking skills Ability to anticipate needs, think outside the box, and innovate at every turn Ability to adapt quickly to new technologies Ability to meet customers needs thoroughly and with compassion Professional presentation and ability to communicate clearly with management Experience with QuickBooks a plus Experience with Facebook and Instagram a plus Experience with Canva, Constant Contact, and Adobe Creative Suite a plus Ability to work from 8:00 am-5 pm Monday to Friday with 45-minut break for lunch Occasional evenings and weekends may be required Able to lift up to fifty pounds How to Apply: Interested candidates must submit a cover letter, resume, and completed Application for Employment form. Application for Employment forms are available online at www.ozsbi.com {target="_blank"} or at the Ozarks Small Business Incubator, 408 Washington Avenue, West Plains MO Please email cover letter, resume, and application form to heatherfisher@ozsbi.com. You may also mail or hand-deliver to Ozarks Small Business Incubator at the front desk: 408 Washington Avenue, West Plains, MO 65775 The position is open until filled.



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