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Office Manager

2 months ago

Indianapolis, United States Comfort Covenant Home Care, LLC Full time

- Opens office daily and attends offices hours from 9am - 4pm Monday - Friday.

- Ensures that all employees receive a Tuberculosis test.

- Ensures that all caregivers are trained to administer the required care.

- Aides the HR team to help select the most appropriate caregiver for clients' needs.

- Ensures that care is provided according to all relevant policies, procedures & regulations.

- Investigates and resolves client complaints.

- Educate and instruct staff and clients on any electronic systems.

- Conducts new assessments, reassessments and supervisory visits as needed.

- Conducts satisfaction surveys with clients and completes incident reports as needed.

- Ensures that client satisfaction surveys are completed every 76 to 104 days.

- Handles all other duties assigned

Requirements

- High School Diploma or GED required.

- Knowledge of Basic First Aid and current CPR Certification.

- One year-full time experience in personal care or an institutional setting, such as a hospital or nursing home, OR one-year full-time experience within the last five years in direct client care in a home care agency setting; OR

- Evidence of sympathetic attitude toward elderly care.

- Demonstrated ability to read, write and carry out directions.

- Evidence of maturity and ability to deal effectively with job demands.

- Must have good verbal and written communication skills.

- Participate in professional meetings and in-service training when directed.

- Must have a negative TB test (within the last 365 days) or Chest x-ray.

- Must have a criminal history check conducted.

- Must have dependable transportation.

- Must have the ability to utilize electronic verification systems for time keeping and documentation purposes.

- Must be available during the weekdays & some weekends as required.