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Senior Site Reliability Engineer

3 months ago

Itasca, United States Flexera Full time

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments-from on-premises to SaaS to containers to cloud.

We're transforming the software industry. We're Flexera. With more than 50,000 customers across the world, we're achieving that goal. But we know we can't do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we're consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

We're a fast-growing, category-leading organization with ambitious objectives and a positive, inclusive culture. We're looking for passionate professionals who want to grow their talents and achieve great things. If that sounds like you, we want to talk to you about joining our team.

At Flexera SRE is responsible for the reliability of our SaaS offerings. This team works with product development to define our Service Level Objectives and performs the work required to ensure we meet those SLOs. These teams employ agile and lean principles in a culture of constant learning and improving.

As a Site Reliability Engineer you will be tasked with everything from helping with product design, to diagnosing issues, and writing automated scripts for mediating issues that occur in our production systems. You will be driven to build fault tolerant, scalable systems and automate away as much operational toil as you can. You align with the goals of the DevOps movement in improving collaboration between the development and operations disciplines.

What will you do?

• Building, maintaining and operating some of the largest SaaS services in Flexera

• Improve developer experience and operational excellence.

• Work with teams across continents, build relationships with our engineers by listening and understanding their needs and balancing this with the needs of our business.

• Help to eliminate operational toil - seek to automate repetitive operations work

• Research new tools and patterns and continuously measure and evolve our ways of doing things.

• Help mature the delivery process for dev teams; defining/managing automated deployment pipelines such as Jenkins pipelines, designing canary release deploys, building in automated fallbacks or optimizing the build chain, Infrastructure & pipeline as code, you help craft the appropriate solution for the product

• Optimize product service code to ensure that it's secure, scalable and performant

• Improve the fault detection for our services

• Work with product engineering teams to understand performance and behavior patterns

• Be part of an on-call rotation for alerts that require engineering expertise to diagnose

• Help carry out root cause analysis for incidents, and design solutions (both software and human processes) that will help to ensure the same problem doesn't happen in the same way again

• Contribute to platform security

You Have

• Developer experience and a strong interest in both the delivery and ongoing operation of software.

• Produced robust well tested code preferably in Golang however, we will also consider Python, JavaScript, Ruby, Java or C# if you are happy to learn Go.

• Deep knowledge of containers (Docker) container orchestration (Kubernetes).

• Deep AWS knowledge.

• Experience with DevOps.

• MS SQL Server - We are not looking for a DBA but someone who has dabbled with MS SQL Server and know their way around it.

• Knowledge of tools and patterns around CI/CD (familiar with Travis CI, Circle CI, Buildkite or similar).

• Knowledge of operations including incident management, immutable infrastructure as code (esp. Terraform or CloudFormation), problem solving.

Minimum Qualifications

Computer Science degree, or related industry experience managing a mission critical production system in AWS (or equivalent Azure/Google cloud) for at least 5 years

About Flexera

Flexera delivers IT management solutions that enable Enterprises to accelerate and multiply the return on their technology investments. We help organizations inform their IT with total visibility into their complex hybrid ecosystems, providing the IT insights that fuel better-informed decisions. And we help them transform their IT with tools that allow IT leaders to rightsize across all platforms, reallocate spend, reduce risk and chart the most effective path to the cloud.

Our category-leading technology value optimization solutions are delivered by more than 1,300 passionate team members helping more than 50,000 customers achieve their business outcomes. To learn more, visit flexera.com

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.