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Sales Executive, Senior

4 months ago

Buffalo, United States Fiserv Full time

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sales Executive, Senior

What does a great Sales Executive do at Fiserv?

As a Sales Executive at Fiserv, you will play a crucial role in helping us meet our customer strategic goals in the ePayments business group. With constant product development and integration, you will have the opportunity to work on innovative capabilities and functionality. This position is perfect for self-starters who enjoy problem-solving and strategic thinking with our clients. You will work closely with Account Executives, assisting with operational and strategic needs, while also maintaining and supporting client relationships.

What you will do:

  • Proactively manage the operational requirements of the ePayments client base, ensuring quality delivery and maintenance support of all products and services.

  • Collaborate with Account Executives to develop and implement a functional vision for assignments, driving client satisfaction with service delivery.

  • Deliver the value proposition and build relationships at all levels of the client organization.

  • Identify opportunities for process improvements to enhance the Fiserv-client partnership, including cost-saving initiatives.

  • Prepare and deliver operational Account Reviews and performance reporting, providing insights into service delivery, SLAs, and KPIs.

  • Participate in implementations, ensuring that ongoing services are delivered on time and meet client requirements.

What You Will Need to Have:

  • High school education required, Bachelor’s degree preferred.

  • Minimum of 5 years of customer support experience, preferably in the financial services industry.

  • Strong knowledge of application and financial industry as it pertains to the assigned client base.

  • Proficient oral and written communication skills.

  • In-depth knowledge of the banking industry and bank operations.

  • Excellent relationship building skills.

  • Aptitude for technology and analysis tools.

  • Executive presence to influence senior decision-makers.

What Would Be Great to Have:

  • Previous experience in the financial services industry.

  • Familiarity with ePayments solutions.

  • Experience with project management.

  • Knowledge of industry best practices and regulations.

  • Familiarity with process improvement methodologies.

Salary Range

$0.00 - $0.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.