Current jobs related to IT Help Desk - Redwood City - Collabera

  • Help Desk Analyst

    10 hours ago

    Ellicott City, United States Data Computer Corp of America Full time

    Help Desk Analyst Candidate must have or be willing to obtain a Public Trust Clearance. For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT in Help Desk Analyst, Help Desk, Technical Support, Analyst, IT, Skills, Technology, Healthcare

  • Help Desk Specialist

    7 hours ago

    Kansas City, Missouri, United States Guitar Center Full time

    {"title": "Help Desk Technician", "description": "About the RoleWe are seeking a skilled Help Desk Technician to join our team at Guitar Center. As a Help Desk Technician, you will be responsible for providing technical support to our customers, resolving issues, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide technical...

  • IT Help Desk Specialist

    3 weeks ago

    Panama City, United States King Technologies, Inc. Full time

    Job DescriptionJob DescriptionKing Technologies is seeking an IT Help Desk Technician to Support the Customer Service Desk for the Operations and Maintenance (O&M) and Life Cycle Maintenance (LCM) to the NSWC PCD RDT&E and NMCI Unclassified Network, the NSWC PCD RDT&E Secure Defense Research and Engineering Network (SDREN) Laboratory (Classified) Network and...

  • Help Desk Specialist

    4 days ago

    Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job Title: Help Desk TechnicianWe are seeking a skilled and detail-oriented Help Desk Technician to join our team at Gateway Regional Medical Center.Job Summary:The Help Desk Technician will be responsible for providing technical support and assistance to our staff and patients. This includes troubleshooting and resolving technical issues, performing...

  • Help Desk Analyst

    2 days ago

    new york city, United States A-Line Staffing Solutions Full time

    Title: Help Desk AnalystLocation: New York City, NY – Midtown ManhattanNote: This role is NOT open to C2C or 3rd party candidatesThe Help Desk Analyst provides technical software, hardware, and network problem resolution to all employees, performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment....

  • Help Desk Specialist

    3 days ago

    Lake City, Florida, United States Tech Army Full time

    {"title": "Help Desk Technician", "description": "Job SummaryWe are seeking a highly skilled Help Desk Technician to join our Tech Army team. As a Help Desk Technician, you will be the primary point of contact for customers, providing technical support and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to and resolve...

  • Help Desk Specialist

    5 days ago

    Jefferson City, Missouri, United States W2T Full time

    Job Title: Help Desk TechnicianThis is an on-site contract role with W2T, offering a unique opportunity to work directly with clients. As a Help Desk Technician, you will be responsible for providing exceptional customer service skills, effectively communicating via phone to diagnose problems remotely in a help desk support capacity.Key...

  • Help Desk Analyst

    2 weeks ago

    Carson City, Nevada, United States Rose International Full time

    About the RoleWe are seeking a highly skilled and customer-focused Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional technical support and service to our clients, ensuring their technical issues are resolved promptly and efficiently.Key ResponsibilitiesClient Service: Serve as...

  • Help Desk Specialist

    1 week ago

    Kansas City, Missouri, United States Guitar Center Full time

    About Guitar CenterGuitar Center is a world-renowned music retailer with a passion for empowering musicians and music enthusiasts. Our mission is to provide exceptional customer experiences and foster a culture of creativity and innovation.Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be...

  • IT Help Desk Specialist

    2 days ago

    Redwood City, United States Hatch Full time

    About Us At Hatch, we know great sleep, and are on a mission to teach the whole family better sleep habits. Getting high quality sleep improves focus, energy, and performance no matter what you love to do in your life. There is nothing like the feeling of a good night's sleep. Cozy, wrapped-up-in-a-heavy-blanket sleep. Fire crackling, curtains drawn, DO NOT...

  • Help Desk Specialist

    2 weeks ago

    Foster City, California, United States Insight Global Full time

    Job Summary:We are seeking a highly skilled and experienced Help Desk Technician to join our Client Services team at Insight Global. As a Help Desk Technician, you will be responsible for providing top-notch technical support to our clients, ensuring their employee-facing technical services are running smoothly.Key Responsibilities:Provide Tier 1/2 support...

  • Help Desk Analyst

    1 week ago

    Panama City, Florida, United States ISHPI Information Technology Full time

    Job Title: Help Desk AnalystAt ISHPI Information Technologies, Inc., we are passionate about delivering innovative business solutions using emerging technologies. As a Help Desk Analyst, you will be part of a team focused on providing exceptional customer service and technical support for wireless telecommunication devices and office...

  • Help Desk Technician

    1 hour ago

    Granite City, United States Gateway Regional Medical Center Full time

    WE ARE GATEWAY REGIONAL MEDICAL CENTER! Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff,...

  • Help Desk Analyst

    6 days ago

    New York City, United States A-Line Staffing Solutions Full time

    Title:Help Desk AnalystLocation:New York City, NYNote:This role is NOT open to C2C or 3rd party candidatesThe Help Desk Analyst is responsible for providing technical assistance and support related to computer systems, hardware, or software.They will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.General...

  • Help Desk Technician

    2 weeks ago

    Oklahoma City, United States General Dynamics Information Technology Full time

    Req ID: RQ185666 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Help Desk Skills: Audiovisual Equipment,Call Center,Customer Service,Help Desk Support,Teleconferencing Experience: 1 + years of related experience Job Description: Help Desk...

  • IT Help Desk Technician

    1 month ago

    Orange City, United States Van Beek Natural Science Full time

    Job DescriptionJob DescriptionJob Title: IT Help Desk Technician (Entry Level)Location: Orange City, IA Department: Information Technology Reports To: IT Manager Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused IT Help Desk Technician to join our team. This entry-level position is perfect for someone passionate about...

  • Help Desk Technician

    1 week ago

    Commerce City, United States TEKsystems Full time

    Job DescriptionJob DescriptionDuration3 Duration UnitMonth(s) Req Description DescriptionTake inbound calls (100/day); triage calls in a timely manner to determine the complaint, the possible cause and if you are able to provide an immediate solution; or if additional assistance is required via the next tier of support.- Log all requests into Help Desk...

  • Help Desk Technician

    1 week ago

    Oklahoma City, Oklahoma, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a skilled Help Desk Technician I to join our team at General Dynamics Information Technology. As a Help Desk Technician I, you will play a critical role in providing technical support and troubleshooting to voice and AV systems, hardware, and software.Key ResponsibilitiesProvide technical support and troubleshooting to voice and AV...

  • IN-DCS-Help Desk Support

    3 weeks ago

    Alexander City, United States nLeague Full time

    Job Id: 746616 Position: Help Desk Support Department: INDCS Location: 500 N. Meridian Street Indianapolis IN 46204 Duration: 09 Months Mode of Work: OnSite(Hybrid) Purpose of Position/Summary: Employee serves on the CSBIT Help Desk in the Department of Child Services (DCS) Child Support Bureau (CSB) IT Office. Employee is responsible for answering...

  • Help Desk Analyst

    6 days ago

    Carson City, Nevada, United States Rose International Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at Rose International. As a Help Desk Analyst, you will be responsible for providing exceptional client service and technical support to users of our helpdesk.Key ResponsibilitiesClient Service: Serve as the primary point of contact for helpdesk customers, ensuring...

IT Help Desk

3 months ago

Redwood City, United States Collabera Full time

Description

  1. Home
  2. Search Jobs
  3. Job Description


IT Help Desk

Contract: Redwood City, California, US

Salary: $30.00 Per Hour

Job Code: 351083

End Date: 2024-07-25
Days Left: 28 days, 3 hours left

Apply

Client: Education Client

Job Title: Service Desk Analyst

Location: Redwood City, CA 94063 - Onsite Role

Duration: 06 Months - Onsite Role - (Extension/Conversion based on performance)

Pay Rate: $25-$30 hourly

JobDescrition:
  • Under direct supervision, provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging.
  • You will also record the details of every customer interaction and advance complex issues to more senior technicians for resolution.
Responsibilities:
  • Provide first line of response to requests for various hardware, software, peripherals, and networking technical assistance. Provide remote problem resolution when possible.
  • Resolve basic end-user problems, and escalate as appropriate.
  • Install, upgrade, configure, and solve computing and communication devices and peripherals.
  • Perform, schedule, and monitor system alerts, work queues, back-ups, and recovery activities.
  • Apply security standard methodologies.
  • Ensure users are assigned appropriate resources.
  • Other duties may also be assigned
Minimum Requirements:
  • Experience with various operating systems and computing devices.
  • Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting.
Knowledge, Skills, and Abilities:
  • Familiarity with ITSM Ticketing systems, such as Service_Now, Remedy, or ZenDesk.
  • Familiarity with remote desktop tools.
Top 3 requirements to hire:
  • Customer service, phones (we're a call center), and critical thinking skills.
  • Experience with ServiceNow is a plus.
  • Training: Password reset, duo 2 step, desk phones, order/billing for IT service
Job Requirement
  • IT Support
  • Techncial Support
  • Help Desk
  • ZenDesk
  • ServiceNow Tool
  • Workday
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Mradul Khampariya
  • mradul.khampariya@collabera.com


Apply Now