Administrative Assistant
2 days ago
Position Summary
The Administrative Assistant-Electric Operations is responsible for providing administrative and clerical support to the Division Manager, staff and division activities.
Essential Duties & Responsibilities
CUSTOMER WORK ORDER MANAGEMENT
- Responsible for flow of meter and work orders to include: review of service request, determination of action needed, creation and distribution of work order assignments and monitor of process
- Communicate with and assist with scheduling of firms, engineers, architects, consultants, developers and property and business owners;
- Coordinate scheduling and maintain records associated with city wide banner program
ADMINISTRATIVE FUNCTIONS
- Responsible for effective customer service to include use of independent judgment in making decisions for handling customer issues or inquiries; routing calls & messages; follow up as required
- Responsible for filing and retention of division records; serves as Records Management Liaison
- Creates correspondence, forms, and reports
- Maintains calendar schedule of meetings and appointments for division manager and staff
- Schedules training and related travel arrangements
- Responsible for payroll to include tracking, processing and monitoring time entries; review and monitor leave requests
- Record minutes at safety and staff meetings
- Perform special projects and duties as assigned
PURCHASING/ACCOUNTING FUNCTIONS
- Create and track purchase requisitions
- Purchase and maintain inventory of office supplies and materials
- Verify & reconcile invoices and purchase orders against budget and work orders; reconcile & code for payment
- Verify and process check requests
- Track and maintain financial data related to capital projects; prepare related financial summaries
GENERAL RESPONSIBILITIES
- Maintain regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines
- Adhere to NBU safety guidelines and practices at all times and in all situations
- Maintain a clean and safe work area, office, field site and vehicle as applicable
- Develop & maintain effective customer service skills for communications with co-workers, customers and the public in general
- Maintain strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents
- Adhere to NBU policies and procedures
- Exemplifies NBU Core Values of Integrity, Stewardship, Team, Culture and Safety
- Participate in and support initiatives to reach annual NBU Performance Measures
Formal Education and Work Experience Requirements
Degree/Diploma Obtained: High School Diploma/GED
Work Experience Time Frame: One Year or More Field of Study: General Studies
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