Involuntary Treatment

1 month ago

Vancouver, United States Lifeline Connections Full time
Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high-quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

POSITION TITLE: ITA-Case Manager Non-Exempt Position
REPORTS TO: Program Director of Crisis Wellness Center
POSITION PURPOSE: To coordinate care and support services for patients.

MAJOR DUTIES: The ITA Inpatient (Involuntary Treatment) Case Manager position works under the supervision of the Program Director. This position provides behavioral health services to individuals detained at the Secure Program. The Secure Program Case Manager will be responsible for providing specialized crisis intervention and short-term intervention services to adults and older adults experiencing an acute behavioral health crisis, with the goal of crisis stabilization within the least restrictive setting. In fulfilling these duties, the incumbent performs the following duties independently:
  1. Provides a welcoming environment for new participants.
  2. Supports intakes in the community as needed to facilitate participants accessing the appropriate level of care.
  3. Provides basic recovery support services and documents services provided using recovery focused language.
  4. Will work with individuals to meet the goals on the individual services plan identified activities and goals that is recovery and strength based and meets their unique needs.
  5. Acts as an advocate for the needs and rights of every person.
  6. Will work as part of a treatment team.
  7. Will provide referrals and resources to individuals and family members of individuals at the Secure Program.
  8. Provides post discharge follow up services as needed.
  9. Conducts groups, as designated by the program’s schedule.
  10. Assists in completing admission to the Center including:
    1. Orientation to the program, including an introduction to staff, tour of the facility, individual rights and grievances, program schedule, and community agreements.
    2. Assisting participants with shower and clean up using proper infection control procedures
    3. Reviewing and storing personal property.
  11. Partners with each participant to maintain a recovery environment by performing tasks including, but not limited to:
    1. Room Checks.
    2. Removes any hazardous objects and records findings as designated.
    3. Helps participants manage any risky behavior and completes required documentation.
    4. Implements contraband policy.
  12. Works with participants and treatment team to complete Discharge Planning to ensure community resources and family supports are involved, as requested by the participant.
  13. Maintain complete and up to date clinical files that document all services and contacts provided consistent with the requirements of WAC 388-865 and 388-877 (if applicable).
  14. Assures incident reports are initiated and completed according to agency policy
  15. Supports and implements agency policies and procedures.
  16. Evaluates individuals for substance use disorders and recommends appropriate services, when appropriate.
  17. Ability to maintain a positive, solution-focused demeanor when responding to conflicts or problems
  18. Networks within the community to identify outside agencies and services available to help individuals meet their needs.
  19. Establishes and maintains relationships with community agencies and service providers to meet the needs of individuals.
  20. Participate in verbal and physical de-escalation and interventions in emergent situations and be willing to assist other team members as needed to maintain a safe and secure environment.
  21. Other duties as assigned.
PREFERRED POSITION REQUIREMENTS:
  1. BA/BS/BSW Degree in a Behavioral Science related field preferred. AA Degree and 2 years related work experience OR any combination of education and experience totaling at least 4 years and demonstrates sufficient knowledge and skills.
  2. Washington State Department of Health Registered Agency affiliated counselor (RAAC) or higher.
  3. Current CPR and First Aid and Food Handlers permit, or ability to obtain one within 90 days.
  4. Be willing to seek to understand each individual’s unique circumstances and personal preferences and goals and incorporate them into the crisis response to help individuals regain a sense of control.
  5. Have a strong understanding of recovery and resilience, the value of partnerships and individual choice, and the balance between protection from harm and personal dignity.
  6. Interest or experience in working with individuals who are difficult to engage and maintain in traditional behavioral health programs.
  7. Ability to work effectively with individuals displaying a wide range of unpleasant and/or bizarre behaviors.
  8. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for individuals.
  9. Demonstrated knowledge regarding the management of challenging behaviors.
  10. Valid Washington State Driver’s License required including vehicle and appropriate vehicle.
  11. Great attendance.
  12. Defined knowledge and experience of counseling, rehabilitation, training, and treatment services provided to adults experiencing a crisis.
  13. Familiarity with Washington State regulations related to the provision of behavioral health services (RCW 71.05).
  14. This position requires shift work and requires the ability to work within a flexible schedule including weekends and evenings.


GUIDELINES
This position requires that the incumbent obtain and maintain Washington State credentials through the Department of Health.

COMPLEXITY
The incumbent provides case management services to individuals who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social, behavioral and psychological problems. Strong clinical skills, sound judgment, and creativity are required to help implement and deliver treatment services that meet the complex needs of the individuals in the Crisis Stabilization and Triage Center.

PERSONAL CONTACTS
Contacts are with the members of the treatment team, individuals, significant others and family, representatives of various community agencies specializing in the treatment of behavioral health and crisis, and related community representatives including hospital personnel, lawyers, probation officers, and other court officials. All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of individual records.

PHYSICAL DEMANDS
Most of the work can be performed while sitting and talking. This position requires the incumbent to provide verbal crisis de-escalation and to respond to aggressive individuals with a calm and collaborative demeanor.

WORKING ENVIRONMENT
Working hours are spent indoors in offices or other meeting rooms or in the milieu. Supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities will be required.

IMMEDIATE SUPERVISOR: Program Director

Salary: $18.75 - $19.75/hr DOE

Application Process:
To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org

The Benefits:

Lifeline Connections strives to be your employer of choice by offering our regular/full-time employees a generous benefits package. Our plans cover 85% of medical, dental, and vision costs at the employee level and 75% for all dependent plans. The majority of out-of-pocket costs (i.e. co-pays, prescriptions, and deductibles) under our medical plans are also covered. We also offer other benefits, such as: employer paid Short Term Disability, Long Term Disability, Life Insurance, and supplemental coverage.

Our full-time employees and some part-time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%. On top of all that, our full-time employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 1 personal holiday and 12 paid holidays per year

There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.

Send us your resume and let's talk about you joining our team

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