Resident Service Coordinator

4 weeks ago

Milpitas, United States Abode Services Full time

Abode Services values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode Services is mandating that all employees be vaccinated effective September 30, 2021.Everyone deserves a home.

Abode Services’ mission is to end homelessness – doing whatever it takes to help those who need it most.

Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, has multiple openings for skilled Resident Service Coordinator

Summary: This position will provide resident services residents living at Sango Court Apartments (Permanent Supportive Housing). This position will create a comprehensive on-site program that will include but not limited to case management services, linkage to referrals, crisis
intervention, collateral with family and other support people, and on-going and regular opportunities for celebrations, socialization, and community building.

Benefits & Perks:

  • $28.85 per hour
  • 100% paid health, vision, and dental options
  • 19 PTO days & 12 Holidays per year
  • Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
  • 3% retirement match/contribution
  • Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
  • Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
The Diverse Culture: We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

How You Make an Impact:
  • Conduct initial needs assessment and develop an individual self-sufficiency/service plan with each incoming resident, with periodic changes as the needs of the resident change.
  • Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income
  • support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
  • Provide crisis intervention as needed and when requested by property management and/or program participants.
  • Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community.
  • Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events.
How You Meet the Qualifications:
  • High School Diploma or GED required. BA /MA/MSW preferred but not required.
  • 1 year of experience of case management and strong knowledge of community resources.
  • Excellent communication skills, both written and oral.
  • Strong organizational skills, time management, and attention to detail.
  • Proven ability to work effectively as an individual and part of the team.
  • Initiative, flexibility, self-motivated, and capacity to respond effectively in stressful situations.
  • Fluency in a second language in addition to English a plus.
  • Must have own transportation, current automobile insurance, CA driver’s license, and a clean driving record.


Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Abode Services is an Equal Opportunity Employer/Drug Free Workplace

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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