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Biomedical Technician II- Field Service

3 months ago

Melville, United States Crothall Healthcare Full time

Key Responsibilities:

  • Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
  • Manages all assigned equipment and schedules service.
  • Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
  • Ensures test equipment is working properly and calibrated within established intervals.
  • Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
  • Researches and initiates orders for repair parts, working within established budget parameters.
  • Maintains purchase order log and validate invoices for payment (field service personnel only).
  • Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
  • Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
  • Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
  • Maintains an orderly and functional work environment.
  • Provides emergency on-call responsibilities as needed.
  • Documents all significant asset related actions in compliance with department practices.
  • Participates in department meetings.
  • Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Preferred Qualifications:

  • Associates degree in electronics/biomedical equipment technology, military training or equivalent experience
  • 3 years servicing clinical/patient care equipment in a hospital environment
  • For field service positions requiring travel, valid driver's license is required
  • Ability to work independently with some supervision
  • Good communication and strong customer service skills
  • Good organization and time management skills
  • Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets
  • Good trouble-shooting skills
  • Ability and willingness to serve "on-call" duty as required
  • Strong work ethic and ability to work as a member of a team