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Deputy Director, Human Resources

2 months ago

Washington, United States District of Columbia Housing Authority Full time

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

  • Manages the day-to-day functional operations of the Human Resources Department and assists the Director in the administration of departmental programs, plans, and policies
  • Assists the Director of Human Resources in organizing, planning, developing, coordinating, and implementing an effective human resources program for all DCHA organizational entities; prepares and updates plans and priorities; participates in the setting of program goals and objectives; and evaluates the degree to which they are achieved
  • Participates in the formulation of budgets for the Human Resources Department; conducts an ongoing review of budget expenditures; and submits related reports
  • In consultation with the Director, plans routine operations, special projects, and new and improved activities; reviews and approves work plans; confers with subordinates to develop appropriately structured activities with clearly defined tasks, responsibilities, reporting requirements, and timeframes; and supervises and effectively utilizes HR Department employees, including: planning/organization of assignments, and development of timelines for administrative assignments and special projects; review of work; utilization of personnel to accomplish work objectives and to develop increased capabilities of employees; rating employee performance in accordance with established standards; recommending personnel actions; interviewing and selecting new employees; approving/disapproving leave; investigating complaints and resolving differences between employees and groups of employees; providing for training; and giving such other guidance as needed to assure the expeditious accomplishment of work and the development and maintenance of competent staff
  • In consultation with the Director, manages the planning, development, implementation, coordination, and monitoring of a comprehensive DCHA-wide training and career development program which includes: leadership development; career planning/monitoring; mentoring; development of individual training plans; overall objectives and available resources; timeframes; scope of training programs; possible approaches and desired outcomes; DCHA-wide training needs assessments; and training priorities
  • Analyzes and resolves complex, precedent-setting problems, keeping the Director informed of potentially controversial findings, issues, or problems with widespread impact; and meets with senior management officials to present findings, explain the significance of conclusions, justify recommendations, and answer questions on staffing, recruitment, labor, and employee relations issues
  • Maintains the performance management program for employees
  • Administers and controls the Human Resources Information System (HRIS) for DCHA; examines, verifies, and manages automated services processing payroll or other human resources data using HR Perspective; and participates in the development and enhancement of the HRIS application for other Human Resources-related projects
  • In consultation with the Director, manages the DCHA-wide customer service initiative and the development of a Customer Relationship Management Plan; coordinates and plans the tasks of the Customer Relations Advisory Team to ensure continuous design, development, and implementation of various training programs on basic customer service principles and techniques; and works with outside consultants to ensure timely and efficient dissemination of organizational culture surveys and customer satisfaction surveys
  • Manages the effective administration of workers compensation programs, ensuring accurate recordkeeping and compliance to federal, state, and local regulations and DCHA policy; and provides assistance and support to managers and other staff to ensure resolution of problems and issues related to workers compensation
  • Facilitates and develops communication strategies to reinforce proper compliance within DCHA; and serves as liaison among vendors, carriers, other Human Resources staff, and the employees
  • Develops, coordinates, and implements DCHA's Employees Recognition and Awards Program
  • Coordinates and manages the Passport-to-Work Summer Youth Employment Program on an annual basis, sponsored by the District of Columbia Department of Employment Services; facilitates orientation for the summer youth workers; and coordinates the David Gilmore Essay Competition and Awards Program
  • Manages DCHA's Emergency Evacuation Plan, ensuring: training for all employees on evacuation procedures; preparation and quarterly audit of departmental emergency evacuation kits; proper display and posting of emergency evacuation posters; and coordination of fire drill procedures during new employee orientation
  • Provides technical expertise in resolving various Human Resources functional issues
  • Conducts staff meetings, and originates ideas for motivating staff and increasing productivity levels
  • Represents the Human Resources Department in meetings with local district agencies and outside vendors
  • Performs other duties as assigned