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Lead Case Manager

3 months ago

Santa Ana, United States The Forge Recovery Center Full time

About Us:  

At The Forge Recovery Center, we are dedicated to providing compassionate and comprehensive care to individuals struggling with mental health disorders, with a dual diagnosis. Our holistic approach combines evidence-based treatment modalities with personalized care, fostering healing and empowerment for our clients. Our new center in the heart of Orange County offers a peaceful and supportive environment for individuals to embark on their journey to recovery. 

We pride ourselves on serving our community.  We do so with a transparent, collaborative culture fueled by genuine compassion for those in recovery.  We’re out to change the addiction and mental health treatment landscape…and have fun doing it.  If you are excited to be a Lead Case Manager who is ready to grow with us,  Apply Now 

Position Overview: 

We are seeking a dynamic and experienced Lead Case Manager for our Mental Health team.  The Lead Case Manager will play a pivotal role in group, individual and family counseling at our center, ensuring the highest standards of care are maintained and innovative approaches are integrated into our programs. This position oversees Case Manager and directly manages a client caseload.

The Forge Recovery is passionate about innovative care that meets the clients needs. Every member has the ability to make the difference in a client’s recovery. If you are looking for a place to make a difference and to be better than the status quo, our team is a great fit. 

Essential Duties and Responsibilities:

Uphold and Enforce Standards, Policies, and Ethics  

  • Ensure compliance with The Forge Recovery Center’s standards, policies, and code of ethics 
  • Uphold client rights and professional conduct  
  • Intervene in crisis situations as necessary  

Clinical Competence  

  • Demonstrate proficiency in TAP21 Counselor Competencies  
  • Utilize agency assessment tools in KIPU for comprehensive client evaluations  
  • Identify and prioritize patient needs and issues  

Person-Centered Care Planning  

  • Develop individualized care plans focusing on client-reported goals  
  • Conduct therapy sessions using evidence-based practices  
  • Document client progress in SOAP notes  
  • Prepare effective discharge plans and transition notes  

Collaboration and Communication  

  • Support and train Case Managers to help them improve their skills and knowledge 
  • Coordinate with health insurance for utilization reviews  
  • Participate in clinical treatment team meetings  
  • Provide accurate assessment and referral services  
  • Communicate effectively with probation officers, lawyers, and family members  

Professionalism and Compliance  

  • Adhere to ethical and legal standards  
  • Ensure accurate and timely clinical documentation  
  • Maintain awareness of cultural competency and client satisfaction  
  • Prioritize safety of staff and clients  

Education, Experience, & Skills:  

  • Case Manager Credential. RADT minimum, CADC I, SUDCC II, CATC II or above preferred 
  • 3-5+ years of Case Manager Experience 
  • Passion for Client focused work and continuous improvement  
  • AA or BA degree in Human Services or Behavioral Health, or equivalent experience 
  • High computer literacy skills 

Additional Certificates & Licenses: 

  • CPR/First AID 
  • Valid Driver’s License 

Other Requirements: 

  • Negative TB test results within past year 
  • Medical clearance to work within past year 
  • Able to work evenings when needed 

Job Status: Full-Time 

Location: On-site in Santa Ana 

Travel: None required 

Benefits: 

  • Medical, dental and vision insurance.  
  • 401(k) plan with employer matching. 
  • Paid vacation.  
  • Paid sick time.  
  • Paid holidays.  
  • Family Leave. 
  • Employer paid Life Insurance. 

Salary: $27.00 - $32.00 per hour