Administrative Assistant

2 months ago


Berkeley, United States LTD Global, LLC Full time

Position Summary: The Administrative Assistant will provide on-site support (Berkeley) for the organization’s occupational health clinic. Experience working in a healthcare setting and a medical assistant background preferred. Job Duties/ Responsibilities: Provide administrative support for the clinic's Medical Director and Clinical Manager with various tasks, including calendaring, updating various protocols in google drive, email/phone requests, tracking orders for medications and clinical tools, tracking and resolving requests to and from the business analysts, patient registration. Provide administrative support with processing Workers' Compensation forms/paperwork, as well as communication with the WC insurance company. Provide administrative support with processing forms on the clinical side, related to absence management for both personal and occupational cases. Help with updating and organizing SOP docs. Assist with preparing various reports related to COVID -19 and contact tracing. Provider support with contact tracing, and other administrative tasks related to COVID 19. Support the COVID nurse and other nurses with special projects, as directed by the clinical manager. Data entry/validate/scan medical documents pertaining to COVID-19 and other clinical documents into the Occupational Health Record (OHR). Admin help with addressing various employee requests received in OHR. Provide backup administrative support for front desk patient care functions such as scheduling appointments, registering patients, answering and directing phone calls and routing messages as appropriate pertaining to COVID-19 and other topics. Assist Health Services staff with COVID-19-related strategic communications as it pertains to implementation of the OHR by helping coordinate messages, schedule presentations for training and update electronic sources of information. Protect the confidentiality of personal health information as required by law. Help with inventory/supply ordering. Keep inventory of supplies and restock as needed, including health education materials; advise the management team of expiring supplies and need for re-order. Unpack and shelve supplies. Field and route telephone calls, taking clear and accurate messages. Help with scheduling/rescheduling appointments, including referrals. Assist in maintaining smooth clinic operations and optimal flow. Other duties as assigned by the management. Skills Required: Experience with spreadsheets. Accurate data entry and the ability to learn new databases. Computer based skills such as Google Suite (Gmail, G-Cal, Google Drive, Docs, Sheets, Slides, Google Workspace). Strong balance of administrative skills and interpersonal abilities. Familiarity with medical setting and medical terminology. Office admin and organizational skills. Calendar management. Ability to multitask. Preferred: Post-secondary certificate or associate degree in medical assisting, office administration or similar field. Powered by JazzHR



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