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Insurance Claims Representative

1 month ago

Berea, United States Cincinnati Insurance Company, Inc. Full time

Insurance Claims Representative

We are looking for talented individuals to join our team as Insurance Claims Representatives. In this role, you will investigate and evaluate multi-line insurance claims, conduct interviews, consult records, and inspect property and auto damages to ensure accurate settlements. Whether you are an entry-level representative or an experienced professional, we offer career opportunities for you to contribute and grow with us.

  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service

To be an Entry Level Claims Representative:

  • Be available and communicative during your regular business hours
  • Desire to learn about the insurance industry and provide a great customer experience
  • Ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • Valid driver's license

To be an Experienced Claims Representative:

  • Be available and communicative during your regular business hours
  • Multi-line claims experience preferred
  • Ability to completely assess auto, property, and bodily injury type damages
  • Capacity to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow-up with others in a timely manner
  • Valid driver's license