We have other current jobs related to this field that you can find below


  • Ann Arbor, Michigan, United States University of Michigan Health System Full time

    SummaryThe James and Anne Duderstadt Center, on the University of Michigan's North Campus, is a nexus of state-of-the-art technology and media production resources where students and faculty come to create, innovate, and collaborate. The Digital Media Commons (DMC) in the Duderstadt Center (DC) at the University of Michigan (U-M) is seeking a qualified...


  • Ann Arbor, United States Red Knight Solutions, LLC Full time

    Job DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Ann Arbor, MI.This is a long-term potential CTH opportunity. The pay will be $18.00(W2). The conversion is typically around 6 months.Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach...


  • Ann Arbor, United States Michigan Medicine Full time

    Note: We are looking for someone with at least 3 years of IT team leadership / supervisor experience as you will be supervising anywhere between 15-20 desktop support specialists. This is a day shift position, working Monday - Friday. As part of HITS, you will report to the Device Support team located at the Michigan Medical Academic Medical Center here in...


  • Ann Arbor, United States Michigan Medicine Full time

    Note: We are looking for someone with at least 3 years of IT team leadership / supervisor experience as you will be supervising anywhere between 15-20 desktop support specialists. This is a day shift position, working Monday - Friday. As part of HITS, you will report to the Device Support team located at the Michigan Medical Academic Medical Center here in...


  • Ann Arbor, United States A3 Staffing Solutions Full time

    Job DescriptionJob DescriptionDesktop Support Technician -Ann Arbor, MIM-F: 8a-5p100% onsite desktop supportMust have good transportationContract-To-Hire  • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and...


  • Ann Arbor, United States TEKsystems Full time

    *Are you interested in gaining an opportunity with an organization that could prosper your IT career to wherever your IT career goals align? One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local...


  • Ann Arbor, United States Michigan Medicine Full time

    Note: This is a day shift position, working Monday - Friday. As part of HITS, you will report to the Device Support team located at the Michigan Medical Academic Medical Center here in Ann Arbor, MI five days a week. Employee in this position must be able to work flexible schedules, occasionally off-hours, weekends, holidays and participate in on-call...


  • Ann Arbor, United States Michigan Medicine Full time

    Note: This is a day shift position, working Monday - Friday. As part of HITS, you will report to the Device Support team located at the Michigan Medical Academic Medical Center here in Ann Arbor, MI five days a week. Employee in this position must be able to work flexible schedules, occasionally off-hours, weekends, holidays and participate in on-call...


  • Ann Arbor, United States F2Onsite Full time

    Job DescriptionJob DescriptionOnsite Desktop Project Technician - Ann Arbor, MITimeframe - 2-3 months +Monday-Friday - 8am-5pmRequirements 2 years of recent Desktop related experience.We be part of onsite Desktop services team working ongoing projects.Should have experience with desktop/laptop support, Break/Fix, Windows OS, imaging, SW installs,...


  • Ann Arbor, United States Zolon Tech Full time

    The EPA IT and Telecommunications Support Program provides comprehensive IT and telecommunications services to the EPA's National Vehicle and Fuel Emissions Laboratory (NVFEL). The program aims to support the laboratory's mission of conducting emissions testing and ensuring compliance with federal emissions and fuel economy standards. The program covers...


  • Ann Arbor, United States Sartorius North America Full time

    As the Sales Support Specialist, you will work closely with the sales and marketing teams to ensure system efficiency of resources and features, along with other integrated tools. As the position holder, you will work to support Sales teams to coordinate administrative tasks, samples and demo. This is a hybrid position located in Ann Arbor, Michigan and the...


  • Ann Arbor, United States Old National Bank Full time

    Overview Old National Bank has been serving clients and communities since 1834. With $48 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities...


  • Ann Arbor, United States Trinity Health Full time

    Employment Type: Full time Shift: Rotating Shift Description: Position Purpose: Imaging Support Specialist works closely with IRC Coordinator, Hospital Staff, Manager, and Physicians to facilitate timely availability of images for interpretation and communication of results to referring physicians for departments across the health system. Employee will be...


  • Ann Arbor, United States Soar Tech Full time

    About Us At SoarTech, we recognize that Artificial Intelligence (AI) is an essential force-multiplier for humans. Since our founding in 1998, our core mission has been to solve the most sophisticated problems faced by the military by supporting our warfighters with advanced AI solutions. Our technologies are developed to learn and adapt to new data and...


  • Ann Arbor, United States Trinity Health Full time

    Employment Type: Full timeShift:Description: Identifies, collects, and maintains timely, accurate and complete information about cancers diagnosed and/or treated within the Trinity Health organization. Performs lifetime follow-up on all eligible cases. Provides incidence, treatment and outcome data for quality improvement activities, administrative planning,...


  • Ann Arbor, United States Eatrightmich Full time

    Department Summary Michigan Dining comprises nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakery, and the Michigan Catering unit. Our 500 professional and 1,200 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations. Job...


  • Ann Arbor, United States Avalon Housing Full time

    Job DescriptionJob Description*HIRING BONUS: $750!* Tuesday-Saturday, 11:59 pm to 8 am At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness. Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable...


  • Ann Arbor, United States Trinity Health Full time

    Employment Type: Full time Shift: Description: GENERAL SUMMARY AND PURPOSE: Imaging Support Specialist works closely with IRC Coordinator, Hospital Staff, Manager, and Physicians to facilitate timely availability of images for interpretation and communication of results to referring physicians for departments across the health system. Employee will be...


  • Ann Arbor, United States Domino's Corporate Full time

    Job DescriptionJob DescriptionCompany Description Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now...


  • Ann Arbor, United States Concordia University WisconsinAnn Arbor Part time

    Job DescriptionJob DescriptionConcordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.Position SummaryConcordia University seeks applicants for the part-time position of Administrative Assistant & Support Specialist in the Occupational Therapy...

Desktop Support Specialist

2 months ago


Ann Arbor, United States Indigo IT Full time

Desktop Support Specialist Ann Arbor, MI SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers’ technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. Recognized on the 2020 & 2021 Inc. 5000 list of America’s fastest growing companies, we are always looking to hire top talent in the field - come join us today The Desktop Support Specialist will provide support and maintenance within a federal agency’s desktop computing environment. This includes installing, diagnosing, and maintaining all desktop equipment, network printers, software applications and mobile devices to ensure optimal performance. Support will be performed in person (on-site users) or via telephone/remote control (off-site users). SPECIFIC KNOWLEDGE, SKILLS, & ABILITIES: Ensure proper day-to-day operation of technology applications and equipment by identifying, researching, and resolving technical problems Provide deskside assistance to resolve technology issues Provide how-to knowledge transfer to users on computer-related issues within Agency and contractual boundaries Perform equipment provisions, deprovisions, and moves, as well as other MAC-related tasks within contractual SLAs Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge, and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex issues. Must know when to escalate issues not resolved at this level to management. Utilize ServiceNow for issue and request tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention Ensure all Incident tickets are resolved, and Service Requests completed, within documented service levels Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problems Assist in developing and documenting improvements to current processes, and creating/updating KAs and SOPs Possess excellent presentation, and verbal and written communication skills Provide technology refresh support as needed EDUCATION, EXPERIENCE, & CERTIFICATIONS: US Citizenship and ability to obtain and maintain a federal public trust clearance required Minimum 2 years’ recent experience providing in-person desktop support to end users in a corporate environment; troubleshooting and resolving all aspects of computer hardware and software Minimum 2 years’ recent experience supporting Windows 10 and Microsoft Office Suite (Office 365), and using Active Directory in a domain environment Dell hardware (laptop, desktop, tablet, 2-in-1), Apple iPhone and ServiceNow experience a plus Experience supporting audio/video and video teleconferencing equipment a plus CompTIA A+ Certification and/or Microsoft Certified Desktop Support Technician desired This position requires the ability to move, carry, lift, push, and/or pull up to 45 pounds, as well as climb under/around cubicles, desks, and offices for cable management Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.