Account Manager
2 weeks ago
Account Manager (Executive Position)
Responsible in maintaining client relationships, and ensuring that clients are satisfied with products/services.
The role requires excellent communication skills, an understanding of customer needs, and the ability to work closely with internal departments to ensure the timely and successful delivery of solutions.
- Assist in managing and nurturing client relationships
- Understand client objectives and needs
- Keep clients informed about the latest products, services or promotions
- Preparation and presentation of client reports and presentations
- Schedule and participate in meetings with clients to discuss performance, strategies and opportunities
- Maintain records of client communications and sales activity in the CRM system
- Monitor account performance and metrics to ensure client satisfaction and retention
- Collaboration with internal teams | sales, marketing, product development, customer support | to ensure client requirements are met
- Create and execute account plans and strategies
- Development of proposals, quotations and contracts
- Market and competitor analysis.
- Identify opportunities for upselling and cross-selling products and services
- Invoices / Payments
- 10 PTO
- 401K Available
- Insurance 70% company 30% self
- Incentives for new business development
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Account Manager
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Account Manager
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