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Account Manager

2 months ago

Columbia, United States SunSource Full time

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. www.carotek.com

This position is responsible for executing sales strategy and initiating contact with existing and potential customers in the five state region Carotek serves (NC, SC, VA, TN, and GA) for the sale of Industrial Heating Products. The main role of this position is to build relationships with our Industrial Heating customers, with the goal to become the subject matter expert for Industrial Heating Products. The preferred location for the candidate to reside is in North Carolina or South Carolina.

Essential Duties and Responsibilities

• Acting as a consultative business partner, problem solver, trusted advisor and technical expert in the application of our Industrial Heating products, the person in this position will assist customers in the application of the products and services to meet their needs resulting in revenue generation.

Calls on end-users such as engineers, technicians and supervisory personnel in Industrial, Commercial and/or Municipal accounts providing process solutions and application advice on our products

• Calls on architectural and engineering firms who service our end-user customer base conducting informational training sessions on our products and their application

• Establishes effective relationships with customers to gain their trust and confidence in applying our products

• Grows territory by increasing penetration of existing accounts and developing new accounts

• Reviews specifications, application requirements and other documents and works closely with Inside Sales for preparation of resulting quotations

• Advise our Inside Sales team as to margins to utilize for particular accounts or projects

• Develops and delivers sales presentations and closes sales in a professional and effective manner

• Provides technical support for customers in the proper use, operation and maintenance of our equipment

• Participates in local job-related professional organizations such as ISA, WEF, ASHRAE and ASPE

• Monitors, analyzes and communicates monthly sales data to contribute to product and service planning

• Participates in sales forecasting and planning for the assigned territory

• Maintains CRM database

• Maintains strong principal relationships

• Attends factory training sessions and trade shows for products represented

• Maintains up-to-date awareness of competitive activity, industry trends, new products and other general information of interest to customers

• Communicates with co-workers, management, customers and others in a professional and courteous manner

• Conforms to all safety rules and uses appropriate safety equipment, if any.

Competencies

• Technical Capacity.

• Customer/Client Focus.

• Communication Proficiency.

• Initiative.

• Results Driven.

• Collaboration.

• Presentation Skills.

• Organizational Skills.

• Creative Problem Solving Skills/Analysis.

• Time Management.

• Ethical Conduct.

Other Required Skills

• Ability to multi-task various activities with shifting priorities;

• Ability to read, analyze and interpret technical documents and product specifications;

• Ability to identify critical decision makers within customer organizations;

• Ability to recognize customer's needs beyond the stated or obvious;

• Ability to work in a professional manner with individuals from varying backgrounds, experience and educational levels.

Supervisory Responsibility

This job has no supervisory responsibilities.

Work Environment

Much of the time will be spent on the road calling on customers, when not on the road, work will be done at home in an office environment.

Position Type/Expected Hours of Work

This is a full-time position and there is some flexibility in the hours allowed but individuals in this position typically work Monday through Friday, during normal business hours. Evening and weekend work may be required as job duties demand.

Travel

Travel is up to 75% of the time and primarily local during the business day, although occasional travel is expected which may require overnight stays and weekends. Ability to transport self to various facility sites as required. Must possess a valid state driver's license and acceptable driving record.

Minimum Education/Experience

Associates degree in a technical field or business concentration; Bachelor's degree preferred. Four years' experience in a combination of an Outside or Inside Sales role, preferably in a related industry and with a proven track record of success; Inside Sales and/or Field Service work a plus.

Working knowledge of Word, Excel and CRM (InFor).

www.carotek.com www.sun-source.com

Would you rather see what we have to offer? Check out SunSource Core Competency video

We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. All offers of employment are contingent upon satisfactory completion of pre-employment background check and pre-employment drug testing, as allowed by law.

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