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Medical Customer Service Representative
4 months ago
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding services provided at the offices. Perform administrative duties using specific knowledge of medical terminology and practice, clinic, or laboratory procedures. Schedule and register patients for visits, verify insurance, check out patients and collect co-pays
Requirements
High School Graduate or GED
1 year front desk experience in a medical environment required.
Basic knowledge of medical terminology
Demonstrated computer skills for documenting patient care in an electronic medical record
ICD-10 CM Knowledge a plus
Ability to communicate effectively in person, on the telephone, and in writing
Ability to work independently and as a team
Ability to read and comprehend patient medical charts, medical terminology, prescription medications, and physician messages
Willing to work hours clinic is open 9am-9pm
Willing to travel to other clinics as needed