Customer Service Representative
3 days ago
Responsibilities:
* Provide excellent customer service by assisting customers on the phone and in the office with questions, concerns, and product availability
* Prepare loan documents and manage the application process
* Provide quick and friendly customer service in taking and posting loan payments
* Contact customers to help them get back on track if they have overdue payments
* Work with Management to maintain branch operating standards
* Maintain customer relationships and keep in contact with our customers regarding their loan status
Requirements:
* High school diploma or its equivalent
* Willing and able to work Saturday hours (daytime)
* Stable work history (more than one year in previous customer service representative, sales representative, or related position preferred)
* Previous cash handling experience is preferred
* Valid US drivers license, not in jeopardy of suspension
* Access to a dependable vehicle and the vehicle must be insured
* Previous sales or collections experience is preferred
We offer a rewarding and impactful work environment, monthly bonus opportunities, and an annual Tax Bonus. If you're a team player who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.", "h2": "What We Offer", "ul": ["Low-cost employee health, dental, vision, and life insurance for full time Team Members", "401(k) plan including company match", "Paid holidays and vacation time"]}
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