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New York, United States Customer Labs Full timeCustomer Experience Associate Job Locations US-Remote ID 2024-6017 Category Operations Employment Type Regular - Full Time Remote Yes Shift 1st Scheduled Days Off 6-Saturday, 7-Sunday This Is Who We Are Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at...
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Customer Success Associate
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Customer Success Manager
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New York, United States ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...
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Customer Success Manager
2 weeks ago
New York, United States ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:Globally established, best-in-class solution, providing a social & email management platform.AI-powered to optimise everything the user does. It can even run campaigns completely autonomously.A recognised SaaS platform with a positive social and economic impact!The Opportunity:Reporting directly to the COO, you’ll be joining a small, but...
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Customer Success Associate
2 weeks ago
New York, United States Sky IT Group Full timeCustomer Success Associate (Business Analyst) - SKYPAD About Sky IT: Sky I.T. Group is the home of SKYPAD, a leading B2B SaaS platform, supporting the collaboration of the world’s most recognizable brands with the top retailers across the globe. Leveraging automation and self-serve reporting, SKYPAD provides insights into product and location level trends...
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Customer Success Associate
3 weeks ago
New York, United States Sky IT Group Full timeCustomer Success Associate (Business Analyst) - SKYPADAbout Sky IT:Sky I.T. Group is the home of SKYPAD, a leading B2B SaaS platform, supporting the collaboration of the world’s most recognizable brands with the top retailers across the globe. Leveraging automation and self-serve reporting, SKYPAD provides insights into product and location level trends...
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Customer Success Associate
3 weeks ago
New York, United States Sky IT Group Full timeCustomer Success Associate (Business Analyst) - SKYPAD About Sky IT: Sky I.T. Group is the home of SKYPAD, a leading B2B SaaS platform, supporting the collaboration of the worlds most recognizable brands with the top retailers across the globe. Leveraging automation and self-serve reporting, SKYPAD provides insights into product and location level trends...
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Customer Success Associate
3 weeks ago
New York, United States Sky IT Group Full timeCustomer Success Associate (Business Analyst) - SKYPADAbout Sky IT:Sky I.T. Group is the home of SKYPAD, a leading B2B SaaS platform, supporting the collaboration of the world’s most recognizable brands with the top retailers across the globe. Leveraging automation and self-serve reporting, SKYPAD provides insights into product and location level trends...
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Customer Success Associate
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Customer Success Associate
7 hours ago
new york city, United States Sky IT Group Full timeCustomer Success Associate (Business Analyst) - SKYPADAbout Sky IT:Sky I.T. Group is the home of SKYPAD, a leading B2B SaaS platform, supporting the collaboration of the world’s most recognizable brands with the top retailers across the globe. Leveraging automation and self-serve reporting, SKYPAD provides insights into product and location level trends...
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Customer Success Associate
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Customer Success Associate
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Associate Director, Customer Success
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New York, United States VIZIO Full timeJob Description About the Team As part of a rapidly growing, data-centric organization, the Associate Director, Customer Success (Inscape Data + Measurement) will play a pivotal role in developing and executing strategies to drive customer engagement, retention, and advocacy. You will lead a team responsible for creating strong relationships with...
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Customer Success Associate
5 days ago
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Testing
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Customer Success Associate
4 days ago
New York, New York, United States Govwell Full timeAbout GovWell At GovWell, we believe that effective governance is a right for all citizens. Our mission is to revolutionize the outdated software that underpins government services, bringing it into the modern age. Since our inception, we have collaborated with government entities across multiple states, positively impacting over 200,000 residents. With a...
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Associate Customer Success Manager
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New York, United States Govwell Full timeAbout GovWell We the people (and the taxpayers) deserve effective government. But the software powering government services is 20 years behind the private sector. GovWell's mission is to build modern software products to help government serve communities better. After launching in April 2023, we now partner with government agencies in 7 states serving...
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Associate Customer Success Manager
3 weeks ago
New York, United States Govwell Full timeAbout GovWell We the people (and the taxpayers) deserve effective government. But the software powering government services is 20 years behind the private sector. GovWell's mission is to build modern software products to help government serve communities better. After launching in April 2023, we now partner with government agencies in 7 states serving...
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Customer Success Manager
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Customer Success Manager
3 months ago
New York, United States Palo Alto Networks Full timeDescriptionOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are...
![Atrium Staffing](https://media.trabajo.org/img/noimg.jpg)
Customer Success Associate
2 months ago
- Provide superior customer service by assisting customers with heavy telephone and e-mail
- Respond to customer inquiries within set deadlines
- Utilize customer insights and feedback to improve customer satisfaction and ensure a seamless shopping experience from home to home
- Organize & prioritize all incoming cases while keeping a level head and positive attitude
- Establish and maintain a good relationship with customers through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Ask for any refreshment training from the supervisor if needed
- Creation of daily, weekly, and monthly performance reports and analyses as requested
- 1 to 2+ years of Customer Service experience, or a related field involving heavy phone call volumes
- Good verbal communication, interpersonal, and listening skills
- Ability to focus and maintain composure in all situations and when there is high call volume
- Good organizational skills and decision-making capabilities
- Resourcefulness and problem-solving skills
- STRONG knowledge of Zendesk, Salesforce, and CRM systems is a must
- Bachelors degree is preferred but is not required
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off)