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telecommunications analyst iii

4 months ago

Madison, United States Randstad Full time

telecommunications analyst iii.

  • madison , wisconsin

  • posted 1 day ago

job details

summary

  • $27.66 - $32.66 per hour

  • contract

  • bachelor degree

  • category computer and mathematical occupations

  • reference1055549

job details

job summary:

Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions.

location: Madison, Wisconsin

job type: Contract

salary: $27.66 - 32.66 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.

The DOC telecom group manages:

  • Cisco infrastructure and endpoints

  • Mitel VoIP PBX and ACD

  • Telecommunication Company management

  • Smart phone support

  • Airwatch

  • Apple Business Management

  • Video conferencing account management

Minimally qualified applicants must have:

  • Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies

  • Working knowledge of Networking concepts

  • Experience with Cisco phones and infrastructure

Required Skills & Years of Experience: 2 - 5 Years

  • Video Conferencing infrastructure and endpoints management

  • Unified Communications Systems (Webex, PBX, ACD, etc)

  • Mobile device support and Management

  • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)

Preferred vendor Experience:

  • Cisco

  • Mitel

  • Zoom

  • AirWatch

  • Apple Business Management

  • Microsoft

Required soft skills:

  • Ability to work independently but in a team environment-

  • Able to meet deadlines

  • Punctual

  • Ability to multi-task and balance their work day

  • Ability to troubleshoot complex problems and determine a solution

qualifications:

  • Experience level: Experienced

  • Minimum 5 years of experience

  • Education: Bachelors

skills:

  • Telecommunications

  • Cisco

  • MicrosoftEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.