Telecommunications Specialist
2 months ago
Job Title: Telecommunications Analyst-III (Hybrid)
Job Summary:
Serigor Inc is seeking an experienced Telecommunications Analyst to support our business operations. As a key member of our team, you will be responsible for installing, maintaining, and troubleshooting telecommunications infrastructure, including telephones, cellphones, and video conferencing solutions.
Key Responsibilities:
- Provide technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance.
- Assist in the management of Cisco infrastructure and endpoints, Mitel VoIP PBX and ACD, and other telecommunications systems.
- Support the installation and maintenance of smart phone devices and video conferencing solutions.
- Collaborate with the team to ensure seamless communication and collaboration across the organization.
Requirements:
- Working knowledge of Telecommunication concepts such as SIP, H323, and other VoIP technologies.
- Working knowledge of Networking concepts.
- Experience with Cisco phones and infrastructure.
Preferred Qualifications:
- Video Conferencing infrastructure and endpoints management.
- Unified Communications Systems (Webex, PBX, ACD, etc.).
- Mobile device support and Management.
- Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc.).
Soft Skills:
- Ability to work independently and as part of a team.
- Able to meet deadlines and prioritize tasks.
- Punctual and reliable.
- Ability to multi-task and balance workday responsibilities.
- Ability to troubleshoot complex problems and determine a solution.
About Serigor Inc:
Serigor Inc is a leading provider of telecommunications services and solutions. We are committed to delivering exceptional service and support to our clients and partners.
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