Telecommunications Specialist

2 months ago


Madison, Wisconsin, United States Serigor Inc Full time

Job Title: Telecommunications Analyst-III (Hybrid)

Job Summary:

Serigor Inc is seeking an experienced Telecommunications Analyst to support our business operations. As a key member of our team, you will be responsible for installing, maintaining, and troubleshooting telecommunications infrastructure, including telephones, cellphones, and video conferencing solutions.

Key Responsibilities:

  • Provide technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance.
  • Assist in the management of Cisco infrastructure and endpoints, Mitel VoIP PBX and ACD, and other telecommunications systems.
  • Support the installation and maintenance of smart phone devices and video conferencing solutions.
  • Collaborate with the team to ensure seamless communication and collaboration across the organization.

Requirements:

  • Working knowledge of Telecommunication concepts such as SIP, H323, and other VoIP technologies.
  • Working knowledge of Networking concepts.
  • Experience with Cisco phones and infrastructure.

Preferred Qualifications:

  • Video Conferencing infrastructure and endpoints management.
  • Unified Communications Systems (Webex, PBX, ACD, etc.).
  • Mobile device support and Management.
  • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc.).

Soft Skills:

  • Ability to work independently and as part of a team.
  • Able to meet deadlines and prioritize tasks.
  • Punctual and reliable.
  • Ability to multi-task and balance workday responsibilities.
  • Ability to troubleshoot complex problems and determine a solution.

About Serigor Inc:

Serigor Inc is a leading provider of telecommunications services and solutions. We are committed to delivering exceptional service and support to our clients and partners.



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