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Employee Relations Manager

2 months ago

St Louis, United States Hispanic Technology Executive Council Full time

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today

What will you be doing?

The Employee Relations Manager serves as a trusted advisor to both leaders and employees. This role will be responsible for handling formal investigations and employee relations concerns. Serves as an Employee Relations (ER) subject matter expert and point of escalation for leaders, HR Business Partners (HRBP's) and employees. This role will be responsible for helping to ensure the timely, quality, and compassionate resolution of investigations and escalated high-risk consultations. In this capacity, may also provide thought partnership and guidance to HR Business Partners (HRBP's), and leaders.

RESPONSIBILITIES:

  • Leads formal investigations ensuring compliance with all federal state and local laws
  • Handles and resolves complex employee relations concerns and follow up and guidance on resolution
  • Partners with HRBP's and legal to ensure consistency and align on HR practices
  • Works with leaders to propose and advise on people strategies
  • Documents cases and works with the Sr. Employee Relations Manager and legal on any litigation
  • Ensures timely and quality resolution of consultations, as well as the appropriate escalation of high-risk and critical consultations to the Sr. Employee Relations Manager or legal
  • Models the company's Core Values of Trust, Humility, Embrace Change, Passion, Attitude, Team Player, Honesty and Integrity
  • Other duties as assigned

QUALIFICATIONS:

  • 5+ years in HR Business Partner Role Preferred
  • Possesses expert communication skills, including written, verbal, presentation and interpersonal
  • Proven strength in building partnerships; working collaboratively in a matrix; with proven influencing skills
  • Exercises independent, informed and considered judgment with moderate supervision
  • Analyzes data to identify trends and make recommendations to management
  • Possesses strong analytical, problem-solving and organizational skills, with high attention to detail
  • Applies strong critical thinking skills to identify solutions to difficult problems
  • Proficient PC skills (Microsoft Word, Excel, PowerPoint)
  • Senior Professional in Human Resources (SPHR) through HRCI preferred
  • SHRM-CP preferred

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred Location: This position requires you to live in St. Louis, MO