Technical Program Manager

3 weeks ago

Washington, United States iTCO Solutions Full time

100% onsite location - Washington DC 20006
Should have the ability to obtain a public trust - preferable

Responsibilities:

  • Be available on Government site in Washington DC during normal hours of operations.
  • Ensure Project Team is staffed with capable qualified technical resources necessary to deliver services in accordance with the contact requirements.
  • Develops and maintains the project management plans that layout the products and services to be delivered with key milestones and activities.
  • Develops and executes the communications plan, quality management plan, risk management and mitigation plan, change and configuration plan.
  • Works with Stakeholder to identify the Key Performance Indicators (KPI) that will be used to assess quality and performance.
  • Ensures all KPI performance metrics are collected, analyzed, and reported to the government stakeholders.
  • Ensure the tasks necessary to operate and maintain the Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle Databases the make up the EDW environments are performed in accordance with the Standard Operating Procedures (SOPs).
  • Ensure the tasks necessary to operate and maintain the Tableau Server and Desktop environments are performed in accordance with the SOPs.
  • Ensure the tasks necessary to operate and maintain the SAS Linux Platform are performed in accordance with the SOPs.
  • Ensure all recurring and ad hoc business intelligence reporting is performed in accordance with the SOPs
  • Participate in and at time facilitate triage and troubleshooting calls to debug, determine root cause, and mitigate issues within the systems and/or reporting.
  • Make recommendations to improve system performance and reliability.
  • Ensure approved enhancements to the business intelligence reporting follow the Software Development Lifecycle (SDLC): requirements management, requirements analysis, design, development, user acceptance, and deployment.
  • Collaborate with the Government to document and implement change management policies, procedures, and processes.
  • Identify and escalate risk in accordance with the risk management plan.
  • Ensure the systems and applications within the EDW are secured in accordance with agency and federal policy and regulations.
  • Gather and report performance metrics weekly, monthly, and quarterly.
  • Facilitates Monthly progress reviews with the government customer and with the comapny's senior leadership.
  • Other responsibilities as assigned.

Requirements:
  • Bachelor's degree in computer science, Electronic Engineering, or other Engineering technical discipline (10 years of additional relevant experience may be substituted for degree)
  • Minimum 15 years of experience managing IT service delivery projects and programs of similar size and scale
  • Experience managing large scale data warehousing and data analytic projects utilizing the Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle Relational Databases
  • Experience with dashboarding technologies such as Tableau and PowerBI
  • Experience with the SAS Linux Platform
  • Experience planning and performing Data and system migrations from on premise environments to the Cloud
  • Must be authorized to work for any employer in the U.S
  • Must be able to obtain and maintain the required security clearance

Preferred/Desired:
  • Currently cleared for Public Trust at tier 2 moderate level or higher
  • Project Management Professional (PMP) or equivalent certification

Professional Level Information:
The Technical Lead/Manager accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology. Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills.

Functional Job (LCAT) Information:
The Technical Program Manager oversees the day to day operations of the technical project teams, assigns individuals team members tasks and monitors progress to completion. The Technical Program Manager will perform tasks requiring more senior technical experience and expertise as necessary. The Technical Program Manager ensures the quality of the products and services the team delivers meets or exceeds the government's and comapny's quality standards at all times.

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