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Business Development Representative

2 months ago

Niagara Falls, United States Institute of Inspection , Cleaning and Restoration Certification Full time

SERVPRO® of North Niagara County, restoration and reconstruction services following fires, floods and other disasters. We exist to help home and business owners when no one else can. We make disaster "like it never even happened," and we're looking for sales and marketing representatives to support that mission.

Job Description:Your job is to make sales by building relationships with business prospects in the Property Management and Insurance Industries. You will focus on strengthening our presence with Property Management Companies, Real Estate Businesses, Building and Property Owners, and Insurance Professionals.

You'll be trained on a proven sales process that includes a variety of responsibilities, including running sales routes, assisting with traditional and digital marketing, becoming active in professional associations, hosting events, and pursuing leads when disaster strikes.

Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits.

You'll work a traditional Monday - Friday schedule most weeks, but will be expected to attend professional events (e.g. golf tournaments) and assist with pursuing leads after hours as necessary.

Responsibilities:

  • Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses
  • Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
  • Conduct objective-to-objective daily marketing contacts
  • Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
  • Compile and maintain center of influence (COI) information and identify "Target 25" (Top 25 contacts to develop into clients)
  • Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
  • Monitor and follow up on all assigned jobs, ensuring customer needs are met
  • Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
  • Increase sales territory revenue by consistently achieving sales territory goals
Minimum Qualifications:
  • 2+ years of progressively responsible business-to-business sales experience
  • Experience with sales and marketing within the service sector
  • Superb sales, customer service, administrative, verbal, and written communication skills
  • Strong business and financial background and process-and-results-driven attitude
  • Working knowledge of current business software technologies is required
  • Bachelor's degree in marketing or business or equivalent experience
  • Ability to successfully complete a background check subject to applicable law
Preferred Qualifications:
  • Prior insurance, property management, restoration industry sales experience
  • Demonstrated ability to build and maintain professional business relationships
  • Expert in Salesforce CRM


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.