BDC Service Appointment Setting Associate Lute Riley Honda

3 weeks ago

Richardson, United States Sonic Automotive Full time

Job Description

Purpose:

The Service BDC Associate is responsible for generating service appointments with customers that contact **** the dealership phone calls for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered.

Duties and Responsibilities:

· Respond to internet inquiries with courtesy, accuracy and professionalism.

· Promptly and accurately enter all customer inquiry data into the CRM.

· Generate service appointments.

· Conduct phone surveys to assess customer preferences and quality of experience.

· Effectively utilize lead management tools.

· Compile all necessary reports, forms and other documentation on a timely basis.

· Perform cashier duties as requested.

· Perform other job-related duties as assigned.

· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator

Qualifications:
Qualifications

Qualifications:

· Excellent verbal and written communication skills.

· Strong MS Office Suite computer skills.

· Ability to work independently and as part of a team in a fast-paced environment.

· Ability to work in call center environment.

· Strong organizational and time management skills.

· Ability to read and comprehend rules, regulations, policies and procedures.

Additional Information

.It's time to make the most important move of your career . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

  • Service BDC

    2 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Lute Riley Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...

  • Service Manager

    4 weeks ago

    Richardson, United States Autobahn Full time

    **Service Manager - Lute Riley Honda** * 1331 N Central Expy, Richardson, TX 75080, USA * Full-time **Company Description** At **Lute Riley Honda**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory;...

  • BDC Service Appointment Setting Associate Lute Riley Honda

    2 weeks ago

    Richardson, Texas, United States Sonic Automotive Full time

    Job Title: Service BDC AssociateCompany: ConfidentialPurpose: The Service BDC Associate is responsible for generating service appointments with customers through dealership phone calls for service of vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to inquiries promptly, professionally, accurately, and...

  • e-Sales BDC Agent

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Company Description Lute Riley Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about...

  • e-Sales BDC Agent

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany Description Lute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Service Advisor

    3 weeks ago

    Richardson, United States Sonic Automotive Full time

    Company DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about...

  • Service Advisor

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Mainline Technician

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Mainline Technician

    3 days ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Experienced Service Advisor

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Company DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about...

  • Experienced Service Advisor

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Salesperson - Lute Riley Honda

    2 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Lube Technician

    2 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Sales Manager

    1 day ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • eSales BDC Agent Lute Riley Honda

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job Description We are looking for an enthusiastic e-Sales Agent to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers. The e-Sales Agent is...

  • General Sales Manager

    1 day ago

    Richardson, United States Sonic Automotive Full time

    Job DescriptionJob DescriptionCompany DescriptionLute Riley Honda is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're...

  • Service Porter Lute Riley Honda

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    Job Description The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area. Duties and Responsibilities: · Greets all customers entering the service area with a friendly, upbeat professional attitude,...

  • BDC Associate Fixed Ops

    2 weeks ago

    Richardson, Texas, United States Sonic Automotive Full time

    Job DescriptionThe Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner....

  • Experienced Service Advisor

    2 weeks ago

    Richardson, Texas, United States Sonic Automotive Full time

    Job DescriptionCompany DescriptionLute Riley Honda is a rapidly growing brand in the automotive sector. Our focus is on conducting business ethically and with excellence. We prioritize customer satisfaction, take pride in our work, and provide growth opportunities for our team members. Our low turnover rate, exceptional training programs, commitment to...

  • Billing Clerk

    4 weeks ago

    Richardson, United States Sonic Automotive Full time

    #xa 0;The mission of the Billing Clerk is to accurately record the sale, profit and commissions payable on all sold units, and to maintain accurate accounting of vehicle inventories. Duties and Responsibilities: - Bill all new and used car deals and Billing Clerk, Clerical, Clerk, Billing, Accounting, Automotive