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Experienced Service Advisor
1 week ago
Company Description
Lute Riley Honda is a rapidly growing brand in the automotive sector. Our focus is on conducting business ethically and with excellence. We prioritize customer satisfaction, take pride in our work, and provide growth opportunities for our team members. Our low turnover rate, exceptional training programs, commitment to internal advancements, and competitive benefits make us a great place to work. Join us and be part of our success story
Why our associates love working here:
- We have industry-leading retention rates.
- We offer award-winning training programs (recognized by Training Magazine Top 125 and Brandon Hall Awards).
- We are dedicated to promoting from within the company.
- Our benefits package includes Medical, Dental, Vision, HSA, 401k, and PTO.
- We foster teamwork and peer recognition.
- Special perks for buying or leasing a car.
- Personal Automotive Concierge Service.
Curious about the roles we have available? Here are a few highlights:
Be a part of our exciting journey. Join us now
Purpose:
The Service Advisor position involves scheduling and selling necessary services to customers in the service department.
Duties and Responsibilities:
- Schedule service appointments and gather customer and vehicle information in advance.
- Welcome customers warmly and provide detailed cost estimates for labor and parts.
- Keep customers informed about repair progress, any changes in cost or time estimates, and obtain necessary authorizations.
- Test-drive vehicles or involve technicians as needed.
- Maintain high Customer Satisfaction Index ratings.
- Advise customers on vehicle maintenance and care.
- Adhere to dealership standards and regulations.
- Ensure compliance with safety policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Ability to understand instructions and information.
- Two years of dealership experience.
- Basic knowledge of vehicle mechanics.
- ASE certification is a plus.
- Sales experience is beneficial.
- Professional appearance and excellent communication skills.
- Authorized to work in the USA.
- Must pass pre-employment testing including background checks, MVR, drug test, credit report, and hold a valid driver's license.
Additional Information
Embark on a rewarding career journey with us Experience the difference in our team-oriented environment, with over 1,000 internal promotions yearly. Enjoy top-notch training, competitive pay, and exceptional benefits. Join our automotive family and take your career to new heights
We adhere to EEO guidelines to keep your information confidential.
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