Creative Project Manager

1 week ago

Nashville, United States JobsRUs.com Full time

is seeking to hire a Creative Project Manager for our client in Nashville, TN
Benefits Available
This is a remote position.
Weekly Pay
$40.00/Hour

DESCRIPTION:
Healthcare and marketing experience are not required for this role
Marketing experience is preferred.
Bachelor's Degree Required
The top 5 skills we're looking for are:
REQUIRED: Experience with traffic/project management
HIGHLY PREFERRED: Past experience working for a creative agency, printshop or internal creative/marketing department
HIGHLY PREFERRED: Experience with Workfront or similar creative project management system (Asana, Wrike, etc) - real work experience, not just viewing training videos
PREFERRED: someone who is tech savvy and picks up new software easily
PREFERRED: someone who is very organized and has a passion for data and analytics
Communication Skills: The ability to clearly and effectively communicate with clients, team members, and other stakeholders
This includes listening actively, articulating thoughts clearly, and adjusting communication style to the audience.
Organization and Time Management: Managing multiple tasks and deadlines efficiently
This involves prioritizing tasks, creating schedules, and keeping track of various projects and their progress.
Problem-Solving: Addressing and resolving issues as they arise
This includes identifying problems, analyzing situations, and finding effective solutions while maintaining client satisfaction.
Attention to Detail: Ensuring accuracy and thoroughness in all aspects of work
This includes reviewing documents, tracking progress, and managing client requirements with precision.
Customer Service Orientation: Demonstrating empathy, patience, and professionalism when interacting with clients
Understanding client needs and maintaining a positive and helpful attitude.
Team Collaboration: Working well with others to achieve common goals
This includes sharing information, supporting colleagues, and contributing to a cooperative work environment.
Adaptability: Being flexible and open to changes
This involves adjusting plans or strategies in response to shifting priorities or unexpected challenges.
Conflict Resolution: Managing and resolving conflicts or disagreements in a constructive manner
This includes negotiating solutions and maintaining professionalism.
Empathy and Emotional Intelligence: Understanding and responding to the emotions and perspectives of clients and colleagues
This helps in building strong relationships and managing client expectations effectively.
Negotiation Skills: Handling discussions about project scope, deadlines, and other critical aspects with clients and internal teams to reach mutually beneficial agreements

We are driven by a single mission: Above all else, we are committed to the care and improvement of human life
That's more than just a privilege
At HCA Healthcare, it is our calling
Since our founding more than 50 years ago, we have followed a vision of healthcare the way it should be: patient-centered, constantly evolving and constantly improving, practiced with integrity and compassion
We all have a role in making this vision a reality
Together, we can improve more lives
in more ways.
As part of the Marketing Services Organization (MSO) the Client Services Specialist II will be focused on project intake and workflow management to deliver on efficient and optimized shared services operations
This position will be responsible for facilitating marketing shared services at scale by coordinating the daily operations of a moderate scope of work that is visible and complex
This individual possesses a high level of sophistication when managing clients and daily activities
This includes serving as point of contact for a region of stakeholders for all incoming work requests to ensure client needs are matched with the proper service offering
This is a support role for the Marketing Services Operations Manager and is responsible for coordinating and monitoring requests and projects through each stage in the work lifecycle.
General Responsibilities:
Serves as a primary point of contact for a group of requesters throughout the work lifecycle to provide appropriate, relevant and responsive updates to stakeholders
Independently handles client-facing communication and assists in the maintenance of a matrixed set of system notifications to provide excellent customer service to stakeholders
Provides high level consultation and maintains subject matter expertise of service offerings
Assists in driving operational excellence through partnership and collaboration across various high functioning teams
Ensures efficient routing of requests across the MSO spectrum to ensure adherence to SLAs
Coordinates and monitors requests and projects through each stage in the work lifecycle
Assigns work, allocate resources, and manages capacity
Builds intake forms, project templates, and workflows within project management platforms such as Workfront

Requirements:
RELEVANT WORK (Minimum amount of specifically related experience which is required to perform the role at this level.
Experience Note in Other additional specific exp.)
Less than 1 year
1+ years
3+ years
5+ years
7+ years
10+ years
15+ years
Other preferred/required experience:
EDUCATION:(Minimum formal academic training which typically provides the knowledge and skills necessary for successful job performance.
Note in Other if experience may be substituted.)
High School Graduate/Equivalent
Associate's Degree Required
Bachelor's Degree Preferred
Bachelor's Degree Required
Master's Degree Preferred
Doctorate Degree Required in
Medical Doctorate (MD) Required
Doctor of Pharmacy (PharmD) Required
Technical Training
Other as Noted:
OTHER/SPECIAL QUALIFICATIONS (Required licenses, certificates, specific skills, personal traits, e.g., RN, CPA, able to type 90 wpm, detail orientation.)
Proven client support experience, customer-oriented and ability to adapt/respond to different types of personalities
Ability to develop partnerships and be seen as trusted partner and resource with clients across internal and external stakeholders, offering consultation, solution-building and strategic support
Exhibits solid written, verbal, and non-verbal communication skills with the ability to effectively interact with all clients and stakeholders throughout organization
Collaborative with some experience working within complex, matrixed organizations
Solid analytical skills and deadline driven, with ability to ensure quality while delivering on deadline and at pace
Strong time management, organizational skills, and attention to detail with the ability to oversee the management of projects and requests in a fast-paced environment
Assists in identifying ways to work more efficiently/effectively and improve operational processes
Successful history of balancing priorities simultaneously, while working under tight time constraints and meeting deadlines
Track record of learning and applying new technologies quickly
Approaches project and customer challenges with respect, optimism, creativity, a collaborative spirit, an intentional mindset, and ingenuity

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