Patient Support Representative

4 weeks ago


Latham, United States Community Care Physicians Full time
Job Description

Our Clerical Float Poolis hiring a full-time Patient Support Representative to join their team

The hours are Monday-Friday, 8:00-4:30.

The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments.

Responsibilities:

  • Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed.
  • Remove messages from phone system and return calls to patients as needed.
  • Cancel and reschedule patients when necessary.
  • Schedule appointments for patients, following office protocols for access to care.
  • Document verbal conversations and information into patient record in an accurate, legible and timely manner.
  • Transfer/retrieve office phones to/from answering service.
  • Answer overflow of phone calls and direct appropriately.
  • Process incoming telephone calls/messages based on office policy and procedure.
If you are interested in this opportunity and have the desired qualifications, please Apply Now

Annual salary range: $14.50 - $21.75

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Requirements
  • High school graduate or equivalent with additional education desirable.
  • Minimum of one year work experience.
  • Strong computer skills.
  • Knowledge of medical terminology and office procedures preferred.
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers, and external customers.
  • Ability to communicate clearly and concisely.


  • Latham, United States CommUnityCare Full time

    Our Clerical Float Pool is hiring a full-time Patient Support Representative to join their team! The hours are Monday-Friday, 8:00-4:30. The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments. Responsibilities: * Answer multiple line phone system, forwarding calls to appropriate location or...


  • Latham, United States CommUnityCare Full time

    Our ImageCare Latham is hiring a full-time Patient Support Representative to join their team! The hours are Monday - Friday, 8:30am-5pm. The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments. Responsibilities: * Answer multiple line phone system, forwarding calls to appropriate location or...


  • Latham, United States CommUnityCare Full time

    Our ImageCare Latham is hiring a full-time Patient Support Representative to join their team! The hours are Monday - Friday, 8:30am-5pm. The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments. Responsibilities: Answer multiple line phone system, forwarding calls to appropriate location or...


  • Latham, United States Where Smiles Grow Dental Full time

    **We are **_growing_** and looking to add a Patient Support Specialist to our team!** **Be a part of something special!** At Where Smiles Grow, we provide exceptional specialized dental care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are...


  • Latham, United States Community Care Physicians Full time

    Description Our OBGYN & Midwifery office is hiring a full-time Patient Support Specialist to join their team! This is a full time position; Monday-Thursday 8:00AM-5:00PM and Friday 8:00AM-2:00PM. **Responsibilities**: Greeting and checking in patients when they arrive to the office. Process incoming telephone calls/messages based on office policy and...


  • Latham, United States Community Care Physicians Full time

    Description Capital Region Family Medicine is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week; Monday-Friday 7:00AM-3:30PM. **Responsibilities**: Greeting and checking in patients when they arrive to the office. Process incoming telephone calls/messages based on office policy and procedure. Schedule...


  • Latham, United States Community Care Physicians Full time

    Description Developmental pediatrics is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday - Friday 8:15-4:45 **Responsibilities**: Greeting and checking in patients when they arrive to the office. Process incoming telephone calls/messages based on office policy and procedure. Schedule appointments for...


  • Latham, United States Community Care Physicians Full time

    Job DescriptionVascular Health Partners is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday thru Friday 8am to 4:30pm with travel to our Amsterdam office. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical...


  • Latham, United States CommUnityCare Full time

    Latham Medical Group is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday-Friday 8:30-5 The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary. This position is eligible for up to a $750 recruitment/retention...


  • Latham, United States Community Care Physicians Full time

    Job DescriptionLatham Medical Group is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday-Friday 8:30-5 The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary. **This position is eligible for up to a $750...


  • Latham, United States Community Care Physicians Full time

    Job Description Latham Medical Group is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday-Friday 8:30-5 The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary . **This position is eligible for...


  • Latham, United States Community Care Physicians Full time

    Job DescriptionLatham Medical Group is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday-Friday 8:30-5 The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary. **This position is eligible for up to a $750...


  • Latham, United States Community Care Physicians Full time

    Description Our Central Billing Office is looking for a full-time Customer Service Representative to join their team! This is a full time position and the hours are: Monday - Friday, 8:00AM-4:30PM. **Responsibilities**: Answer and research incoming phone calls from patients and answer questions, inquiries, and concerns regarding their accounts. Assume...

  • Client Representative

    2 months ago


    Latham, United States GrayLink Full time

    The Client Representative plays a crucial role in maintaining positive relationships with clients, addressing their inquiries and concerns, and ensuring overall client satisfaction. This role involves interacting with clients through various communication channels to provide exceptional service and support. **Responsibilities**: - Serve as the main point...


  • Latham, United States VCA Animal Hospitals Full time

    Shaker Animal Hospital has opportunities available for Client Service Representatives to join our team at 223 Maxwell Rd Latham, NY. **Why Join the VCA Shaker Animal Family?** We are passionate about supporting our team and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore...


  • Latham, United States Elevance Health Full time

    Anticipated End Date: 2024-06-14 Position Title: Claims Representative I, II Job Description: Claims Representative I, II Location : This is a remote position. Ideal candidates will live within 50 miles of an Elevance Health PulsePoint office location in the Eastern time zone. Work Schedule : Monday - Friday 8:00am - 4:30pm EST The Claims Representative I is...


  • Latham, United States VCA Animal Hospitals Full time

    Shaker Animal Hospital has opportunities available for Client Service Representatives to join our team at 223 Maxwell Rd Latham, NY. VCA Shaker Animal Hospital is the perfect environment to explore and expand your customer service skills and support the veterinary medical team. The successful candidate will share our love of our patients and our loyal...


  • Latham, United States VCA Animal Hospitals Full time

    Shaker Animal Hospital has opportunities available for Client Service Representatives to join our team at 223 Maxwell Rd Latham, NY. VCA Shaker Animal Hospital is the perfect environment to explore and expand your customer service skills and support the veterinary medical team. The successful candidate will share our love of our patients and our loyal...


  • Latham, United States Property Gauge Full time

    Job DescriptionJob DescriptionDescription:The Opportunity You are an energetic, competitive, goal driven person looking to break into sales. You expect to grow into an account executive role within the next 2-3 years. You are willing to put in the long hours and hard work necessary to learn sales from the bottom up starting as Business Development Rep (BDR)...


  • Latham, United States Property Gauge Full time

    Job DescriptionJob DescriptionDescription:The Opportunity You are an energetic, competitive, goal driven person looking to break into sales. You expect to grow into an account executive role within the next 2-3 years. You are willing to put in the long hours and hard work necessary to learn sales from the bottom up starting as Business Development Rep (BDR)...