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Sales Support Representative
2 months ago
We invite you to explore a rewarding career opportunity with Adil Fala-Farmers Insurance Agency. We are currently seeking a skilled and confident individual to join our dynamic team in a Part-Time capacity. In this role, you will play a vital part in supporting our sales team through various administrative functions.
What We Offer
Competitive Hourly Salary Based on Experience
Remote Work Opportunities
Flexible Working Hours
Evenings Off
Comprehensive Training Provided
Key Responsibilities
Manage incoming claim inquiries from clients and ensure timely follow-up.
Process Evidence of Insurance requests efficiently.
Record each customer interaction in our management system.
Warmly welcome all clients entering the office.
Facilitate premium payments from clients.
Confirm and update client contact information during each interaction.
Answer incoming calls promptly and professionally.
Respond to all voicemail messages in a timely manner.
Engage in prospecting and generating new business through leads and referrals.
Deliver exceptional customer service and support.
Excel in building and maintaining relationships.
Inform clients about promotions and new or upgraded offerings using established scripts.
Qualifications
Demonstrate a genuine eagerness to learn, be resourceful, and adaptable.
Exhibit a positive, enthusiastic demeanor.
Possess strong self-motivation and a sense of urgency.
Ability to create relationships from scratch.
Be an effective presenter.
Capability to manage multiple tasks and follow through on commitments.
Strong communication and interpersonal skills.
Excellent customer service abilities.
Proficient problem-solving skills.
Bilingual proficiency in English and Spanish is advantageous.
No prior insurance experience is necessary, but a willingness to learn is essential.
