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Clinical Liaison

1 month ago

Indianapolis, United States Hooverwood Living Full time
Who We Are:

Hooverwood Living is a renowned senior living community nestled in the heart of Indianapolis, Indiana. With a rich history spanning over a century, we have been dedicated to providing exceptional care and support to older adults since our establishment in 1902. At Hooverwood Living, we pride ourselves on creating a warm, welcoming environment where residents can thrive and enjoy a fulfilling lifestyle. Our compassionate and highly skilled team is committed to delivering personalized care that honors the unique needs and preferences of each individual. Whether it's assistance with daily activities, specialized memory care, or simply companionship and support, we are here to ensure that every resident receives the highest quality of care and attention.

Why Work for Hooverwood Living?

Hooverwood Living is more than a job - we are a family where your passion for caring makes the difference we need. We value our diverse team and take pride in being an equal opportunity employer. We are accessible by public transportation. We specialize in skilled nursing, short term rehabilitation, and dementia care.

We offer a competitive salary and excellent benefits with includes: medical, dental, vision, STD, LTD, PTO, referral program, employee payroll deduct for Market place Café and purchasing of uniforms , JCC member discount, 401k and match, and many more benefits.

Competitive pay & benefits Flexible schedules & work life balance. Great place to work Make the Hooverwood difference

If you are looking for a career boost, Hooverwood is looking for you

The responsibilities of the Clinical Liaison include:
  1. The Clinical Liaison will be fully knowledgeable of all Hooverwood's Living services Lines.
  2. Provide information, tours and interviews for residents, responsible parties and / or family members who have expressed interest in any of the Hooverwood services lines.
  3. Provide pre-admission assessments of applicants to determine the need for facility placement. Assessments may require visits to area hospitals, assisted living, retirement communities, other nursing homes, and/or the resident's residence as needed. Work in conjunction with Administration, Nursing, Business Office, etc. when making admission related approvals and when assuring compliance with CICOA, PAS, insurance company, Medicare, Medicaid, private pay, etc., regulations and requirements.
  4. Assure all admission documents such as: financial, medical records, physician orders, resident notices of rights, and HIPAA policies are signed by the resident and / or resident responsible party. Assure that completed admission contracts and all other documents are turned into the Administrator for review and signature in a timely fashion.
  5. Assure that all P.O.A (Power of Attorney) information is entered into PCC (Point Click Care) in an accurate and timely measure.
  6. Assure new residents and family members are well introduced to their new environment immediately upon arrival, while specifying specific needs to the Social Service staff.
  7. Act as an advocate for the facility at all times. Assist Hooverwood Administration as appropriate to investigate and respond to legitimate complaints a resident, resident family or resident legal representative may have.
  8. Assure that complete and accurate information is provided to the Receptionist for the completion of admission face sheets, daily census, etc.
  9. Assure that all admission-related documents, brochures, contracts, etc., are accurate, timely, and fully stocked.
  10. The Clinical Liaison builds and maintains relationships with Discharge Planners, Case Managers, Physicians, and other potential referral sources. And follow-ups with referral sources with case studies and updates.
  11. Attend and provide input, direction, and feedback at the following meetings: Team meetings, Quality Assurance Committee, Admissions Committee, Rehabilitation Committee, Marketing Committee, Eldersource Case Management Committee, NORC Advisory Committee, or any other Board or staff committees as may be assigned.
  12. Participate in the planning, budgeting, and budget control of the Admissions & Marketing Department's annual operating budget.
  13. Maintain admission related logs for Board Meeting, marketing, productivity, and utilization review purposes.
  14. The Clinical Liaison should have thorough knowledge of the general market, specific product, services, and acuity trends within the market.
  15. The Clinical Liaison shall fully comply with all aspects of Hooverwood's Corporate Compliance program and its Code of Conduct.
  16. The Clinical Liaison shall perform any other duties, as may be assigned by the Administrator.


Requirements

The Clinical Liaison:
  • Must possess and maintain an LPN/R.N. degree from an accredited School of Nursing
  • Must maintain a valid LPN/ R.N. license from the State of Indiana
  • Experience with a geriatric population in a long-term care facility.
  • Excellent assessment skills from visual, written, verbal, and electronic systems.
  • Effective communication skills, i.e. orally and verbally.
  • Self -motivated and goal oriented.
  • Must be able to work Monday - Friday (on-call rotation every other weekend).
  • Must have a valid Indiana Driver's License.