Service Manager

1 month ago

Tuscaloosa, United States Walk On's Sports Bistreaux Full time
Job Description: Service Manager

Employer: DBMC Restaurants dba. Walk On's Sports Bistreaux

Position Classification: Full Time

A Walk-On's Manager is responsible for inspiring leadership of the team players in the restaurant, driving sales and profits at his/her location, and having hands-on experience in all aspects of the store. We have built a strong commitment to our systems that support our unique positioning as a brand and the Walk-On's Way of doing everything we do.

Responsibilities: (Including, but not limited to the following)
  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
  • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Fill in where needed to ensure quest service standards and efficient operations
  • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
  • Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests.
  • Carry out restaurant marketing, advertising, and promotional activities and campaigns.
  • Perform other duties as assigned by General Manager.
Skills and Qualifications:
  • Must have 2 years of management experience in a full service, high volume restaurant.
  • Solid track record of success in previous assignments demonstrating upward career tracking
  • Strong communication and leadership skills
  • Ability to work as a TEAM with management staff and employees


Walk On's Sports Bistreaux is an EEO employer - M/F/Vets/Disabled

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