Prescriber Medical Administrative Assistant

2 months ago

Wexford, United States New Directions Mental Health Full time

At New Directions Mental Health, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Prescriber Medical Administrative Assistant (Medical Assistant), you'll be an essential part of our clinical support team.  

As the heart of our clinics – providing support for our clients as well as our team members, your responsibilities will range from handling client calls by answering questions, finding solutions to issues, scheduling, answering concerns or complaints and providing essential information. Prescriber Medical Administrative Assistants have superior customer service skills and professionalism, and an ability to multi-task, be conscientious and compassionate to clients and staff.  

New Directions Mental Health team members are highly motivated by working as part of a collaborative cohesive team in a fast-paced environment.  These team members are champions of protecting sensitive information, complying with HIPAA, and are skilled at maintaining composure and professionalism in all situations. 

Key Responsibilities:      

  • Answer phones and take clients’ calls and provide professional, accurate, satisfactory answers to their questions and concerns.  
  • Guide client through troubleshooting for telehealth appointments.  
  • Call insurance for prior authorization and copay information.  
  • Assist providers in administrative tasks.  
  • Answer general questions about the practice and services provided.   
  • Answer internal communication questions.  
  • Coordinate care between clients and providers.  
  • Schedule client appointments   
  • Call in prescriptions to the pharmacy as needed and work on meds prior authorizations.   
  • Collaborate with other team members and locations to provide excellent customer service.   
  • Help train new team members as needed.  
  • Prepare client files for providers.  
  • Provide overall psychiatric provider and site support in conjunction with Site Coordinators    
  • Own and manage medication logbook and download prescription monitoring report each day for review.   
  • Help support therapists and psychiatric providers on managing waitlists.  
  • Must maintain a professional dress code at all times.   
  • Help coordinator coverage when short staffed.    
  • Order and maintain all office supplies.   
  • Work with and Support Clinical Directors and RDO with new initiatives and rollouts.    
  • Help to train new employees and orient new staff (day one welcome)    
  • Ensure all office processes and policies are being followed.    
  • Works closely with RDO on overall site management    
  • Other duties as assigned.   

Qualifications:      

  • High school diploma or equivalent 
  • Excellent communication skills (written and verbal) and ability to work well with a team, especially in stressful situations. 
  • Patient and empathetic attitude as well as adaptable and flexible 
  • Strong time management skills, detail oriented and organizational skills 
  • Computer skills, familiarity with Google Drive 
  • Phone skills, including familiarity with complex or multi-line phone systems. 
  • Maintain client trust and protect operations by keeping client care information confidential. 
  • Creating a safe, productive work environment that is client focused. 
  • Possess desire to do a thorough job in a fast-paced environment, must be detail oriented and highly organized. 
  • Ability to maintain professional appearance and demeanor, and interface well with clients and teammates in a mental health setting. 
  • Ability to complete other office tasks as needed. 
  • Customer service skills 

Explore the Advantages of Joining Our Team:       

  • Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security. 
  • Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care. 
  • Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment. 
  • Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives. 
  • Thrive in an environment that celebrates collaborative success, driven by effective communication and unity. 
  • Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role. 

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

  • Medical Administrative Assistant

    2 days ago

    Wexford, Pennsylvania, United States Martin G Gregorio MD and Associates Full time

    Job SummaryWe are seeking a skilled Medical Administrative Assistant to join our team at Martin G Gregorio MD and Associates. In this role, you will be responsible for providing top-notch support to our healthcare professionals and ensuring the smooth operation of our front office.Responsibilities:Meet and greet patients, checking them in and collecting...

  • Administrative Medical Coordinator

    2 days ago

    Wexford, Pennsylvania, United States Martin G Gregorio MD and Associates Full time

    Job DescriptionMartin G Gregorio MD and Associates is looking for a detail-oriented and organized Administrative Medical Coordinator to join our team. In this role, you will be responsible for coordinating various administrative tasks, ensuring seamless communication, and providing top-notch patient care.Main Responsibilities:Coordinate scheduling and...

  • Administration Assistant, Book Keeper

    2 weeks ago

    Wexford, United States SureGreen Construction Part time

    Job DescriptionJob DescriptionOur company is currently seeking ​an Administration Assistant, Book Keeper to join our team! You will be responsible for preparing and examining financial records for our company.  The job will require two to three days per week.Responsibilities:Compute and record numerical data Prepare invoices, Handle accounts...

  • Switchboard Operator

    3 weeks ago

    Wexford, United States Highmark Health Full time

    Job DescriptionAs a Switchboard Operator - Administrative Assistant at Highmark Health, you will be responsible for providing exceptional customer service to our clients. This includes answering and directing incoming calls, placing outgoing calls, overhead paging, and emergency response communication.You will work closely with our team to ensure seamless...

  • Administrative Assistant

    2 weeks ago

    Wexford, United States Pancoast Staffing Services, Inc. Part time

    Job DescriptionJob DescriptionPittsburgh area real estate company is in need of a capable part-time Office Support Associate. The selected candidate will assist with administrative tasks, property management, tenant relations, contractor management and project management.Duties to include:· Data entry and maintain accurate property records.· Bookkeeping,...

  • Administrative Assistant to the Leadership Team

    6 days ago

    Wexford, United States Gymkhana Gymnastics Full time

    Gymkhana Gymnastics Administrative Assistant to the Leadership Team The mission of Gymkhana Gymnastics is to foster the physical, emotional and social development of children through unparalleled gymnastics instruction - and our staff make that happen! For over forty years, Gymkhana has been Pittsburgh's premier gymnastics school and we continue to grow....

  • Administrative Coordinator

    4 weeks ago

    Wexford, Pennsylvania, United States InVision Human Services Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant I to provide exceptional support to our team. As an Administrative Assistant I, you will be responsible for handling a variety of administrative tasks, including scheduling appointments, managing calendars, and coordinating meetings.Key Responsibilities:Provide...

  • Administrative Coordinator

    3 weeks ago

    Wexford, Pennsylvania, United States Pancoast Staffing Services, Inc. Full time

    Job OverviewPancoast Staffing Services, Inc. is seeking a detail-oriented Administrative Coordinator to support their Pittsburgh area real estate operations. This part-time opportunity involves assisting with administrative tasks, property management, and tenant relations.This role requires strong organizational skills, accurate data entry, and attention to...

  • Administrative and Accounting Professional

    3 days ago

    Wexford, United States SureGreen Construction Full time

    Job OverviewWe are seeking a highly organized and detail-oriented administration assistant to join our team at SureGreen Construction. This is a dynamic role that requires strong administrative skills and the ability to work in a fast-paced environment.Main Responsibilities:Manage financial records and perform data entryAssist with payroll processing and...

  • Office Administrator

    3 weeks ago

    Wexford, United States Connolly Financial Services LLC Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Connolly Financial Services LLC. As an executive assistant, you will provide administrative support to the owner and manage various tasks related to financial planning and investment services. A background in finance or accounting is an asset, but not...

  • Medical Assistant

    2 weeks ago

    Wexford, United States Martin G Gregorio MD and Associates Full time

    Job DescriptionJob Description Benefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking a Medical Assistant to join our team! As a Medical Assistant, you will be rooming the patients, gathering clinicalInformation, obtaining vital signs,  performing injections, EKGs, and assisting the medical...

  • Executive Administrative Position

    2 weeks ago

    Wexford, United States Connolly Financial Services LLC Full time

    Job DescriptionJob DescriptionFinancial Planning and Investment services, income planning & Annuity sales, Estate Planning.Looking for a experienced Administrator to run our office, Executive assistant to owner as well. experienced in financial services industry a big plus, are a quick learner, and must have great organizational skills. Must be proficient...

  • Remote Administrative Assistant

    8 hours ago

    Wexford, Pennsylvania, United States Virtual Assist USA Full time

    Key ResponsibilitiesManage multiple clients in a fast-paced environment with urgency.Take the lead on executive assistant duties such as marketing systems management, website updates, third-party platforms, content creation, and social media management.Ensure top-notch customer flow and experience.Prepare and share daily and weekly reports for various...

  • Mental Health Support Professional

    6 days ago

    Wexford, Pennsylvania, United States New Directions Mental Health Full time

    **About Us**">New Directions Mental Health is dedicated to enhancing access to quality mental health care in our communities. We are committed to providing a supportive environment for our clients and team members.As a Prescriber Medical Administrative Assistant, you will play a vital role in our clinical support team, ensuring seamless communication and...

  • Medical Assistant- Northern Gastroenterology Associates

    4 weeks ago

    Wexford, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionUPMC Community Medicine Incorporated is hiring a full-time Medical Assistant to support Northern Gastroenterology Associates located 5500 Brooktree Road STE 201 Wexford, PA 15090. The hours for this position are Monday through Friday daylight (6:45am -7:30 am and end at 3:15pm-4PM). Occasional travel may be required to cover at the Babcock...

  • Administrative Executive Leader

    2 days ago

    Wexford, United States Connolly Financial Services LLC Full time

    Job OverviewConnolly Financial Services LLC seeks a highly skilled and experienced Administrator to oversee office operations, serving as an Executive Assistant to the owner.About UsWe provide financial planning and investment services, income planning, and annuity sales. The ideal candidate will have extensive experience in the financial services industry,...

  • Medical Assistant

    2 weeks ago

    Wexford, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionAre you a Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!  UPMC is looking for a Medical Assistant to join our...

  • Administrative Support Associate

    3 weeks ago

    Wexford, Pennsylvania, United States Pancoast Staffing Services, Inc. Full time

    About the JobPancosta Staffing Services, Inc. is seeking a skilled Office Support Associate to assist with administrative tasks, property management, tenant relations, contractor management, and project management.The ideal candidate will have strong organizational skills, accurate data entry abilities, and excellent communication...

  • Administrative Support Specialist

    4 days ago

    Wexford, Pennsylvania, United States MSCCN Full time

    Job Description">The Commercial Administration Coordinator plays a vital role in supporting the job activities of Commercial Bankers. This includes performing various customer service roles related to administration and follow-up support for commercial loan and deposit relationships.">Essential Functions:">">Acquire and maintain proficiency in the Bank's...

  • Medical Assistant

    7 months ago

    Wexford, United States Forefront Dermatology Full time $18 - $20

    Essential Functions:Rooming patients and documents all vital informationScribing information for the dermatologistProviding post op wound care to patientsDrawing blood and suture removalCleaning and stocking the exam roomsScheduling patient appointments Assisting the dermatologist with procedures such as:Surgical photographsBiopsies – punch, DIF and...