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Commercial Account Manager

2 months ago

Bethlehem, United States Synerfac Full time

Our client is a leader in HVAC, plumbing, and electrical services, providing comprehensive solutions to a diverse range of commercial clients. With a commitment to quality and customer satisfaction, they are expanding their team and seeking a dedicated Commercial Account Manager.

Key Responsibilities:

Sales and Business Development -
- Identify and pursue new sales opportunities within the commercial HVAC, plumbing, and electrical markets.
- Develop and implement strategic sales plans to achieve sales targets and expand the customer base.
- Conduct market research to understand industry trends, customer needs, and competitive landscape.

Client Relationship Management -
- Build and maintain strong, long-term relationships with key clients and stakeholders.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Conduct regular client visits, presentations, and product demonstrations.

Product Knowledge and Consultation -
- Maintain in-depth knowledge of the company's HVAC, plumbing, and electrical products and services.
- Provide technical guidance and support to clients, helping them choose the right solutions for their needs.
- Stay updated on industry advancements and emerging technologies.

Sales Negotiation and Closing -
- Prepare and present sales proposals, quotes, and contracts to prospective clients.
- Negotiate terms and conditions of sales agreements to close deals effectively.
- Ensure all sales activities comply with company policies and procedures.

Collaboration and Coordination -
- Work closely with internal teams, including estimation, project coordination, operations, and customer support to ensure seamless project execution and customer satisfaction.

Reporting and Documentation -
- Maintain accurate and up-to-date records of sales activities, client interactions, and transactions.
- Prepare regular sales reports and forecasts for management review.
- Monitor and report on market and competitor activities.

Job Requirements

Key Requirements:

- Proven experience in sales and business development, particularly within the HVAC, plumbing, and electrical sectors.
- Strong understanding of technical aspects related to HVAC, plumbing, and electrical systems.
- Exceptional customer relationship management skills.
- Excellent presentation and negotiation abilities.
- Strong strategic planning and business development capabilities.
- Effective problem-solving and decision-making skills.
- Outstanding time management and organizational skills.
- Flexibility to work outside standard hours, including evenings and weekends, as necessary to meet client needs and achieve sales targets.
- Availability to travel frequently to client sites, industry events, and company meetings.

Key Qualifications:

- Bachelor"s degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in a sales role within the commercial HVAC, plumbing, or electrical industry.
- Proficient in Microsoft Office Suite and CRM software.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong analytical skills and attention to detail.