Quality Assurance Analyst-USA-NE

1 month ago

Atlanta, United States Starr Insurance Companies Full time

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world's fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Duties and Responsibilities:

Starr is seeking a detail-oriented Quality Assurance Analyst to join our Quality Assurance Practice. The ideal candidate is an exceptionally organized, methodical professional with experience working in a fast-paced, challenging environment. This role provides multiple testing responsibilities to move changes through to a successful production implementation. The candidate will work closely with IT team members to identify and understand the various functions and process in our end user-facing business applications. That knowledge would be converted into planning the appropriate types of testing needed, creation of appropriate documentation (plans, scripts, results), and applying best test / QA practices for minimal impact or introduction of defects into the production environment.

  • Plan, execute, and oversee testing of various business applications to ensure they conform to documented specifications and quality objectives.
  • Create, review, maintain and execute test scripts as appropriate for an application or system change.
  • Document, review, and obtain sign off on test plans, test summaries and test results.
  • Meet multiple application deadlines, coordinating between production, release and/or project scheduled implementation dates.
  • Collaborate with vendor testing resources develop and align joint test plans, to define roles and responsibilities, and review and provide feedback and signoff of vendor tested results.
  • Participate in Agile scrums and project team meetings. Partner with IT Business Analysts and Developers to analyze and refine system level requirements based on use cases and/or business requirements. Provide input on scope, changes, defects, testing approach, and process improvements.
  • Provide input on Quality Assurance best practices for both internal and vendor testing standards and methods.
  • Conform and contribute to internally defined IT standards and governance, including maintaining and storing all documentation in company defined document repositories.
  • Provide continuous feedback to scrum teams, project teams and Product Owners regarding system functionality that may not be intuitive or straightforward, to ensure common knowledge amongst the IT teams.
  • Participate in ad hoc project assignments.
  • Provide training and support to quality assurance team members on systems, policies, procedures, and core processes.
  • Qualifications:
  • Bachelor's degree or equivalent.
  • 5+ years of quality assurance testing experience, preferably in the Insurance industry.
  • Strong analytical, problem-solving, business writing, and decision-making skills.
  • Proven understanding of Agile/Scrum and Waterfall methodologies, and how QA functions within them.
  • Proven experience in manual and automated testing.
  • Professional certification such as Six Sigma, Quality Engineer, or Quality Auditor.
Skills/Experience Required:
  • Demonstrated knowledge of testing best practices, the use of version control practices and defect management testing tools.
  • Capable in building comprehensive test plans, test matrices and test cases for various products. Skilled in analysis, functional testing, negative testing and regression testing. Experience in data analysis and forms generation testing is a plus.
  • Comprehensive testing experience in configurable, web-based or client-server business application and familiarity with all aspects of Software Development Lifecycle.
  • Understand and draw from business processes and requirements to create functional and non-functional test cases, covering a variety of use cases depending on type of testing necessary.
  • Create and execute test plans, test scripts and test summary reports.
  • Working knowledge of test tracking and execution systems used for agile and/or waterfall testing.
  • Maintain and analyze defects and issues to identify and report risks and issues to project teams and management.

#LI-EP1

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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