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Consumer Insights Business Manager

4 months ago

Richmond, United States Capital One Full time

Consumer Insights Business Manager

The Enterprise Consumer Data team at Capital One is seeking an innovative and exceptional individual to join their team in McLean, Virginia. As the Consumer Insights Business Manager, you will be responsible for leveraging consumer behavioral, demographic, and relationship data to generate insights into long-term valuations for consumers and improve credit risk management strategies. You will also shape the overall strategy of the team by collaborating with product, tech, and design teams to create outstanding in-market experiences. This is a high-impact and rewarding role that offers the opportunity to define the future direction of Capital One.

  • Develop consumer-driven business strategies that drive growth, profitability, and competitive success
  • Lead and mentor up to two analysts to retain top talent
  • Develop and implement new product and pricing strategies and lead product level modeling/analytics
  • Develop targeted insights to enhance customer experiences and go-to-market strategies
  • Improve credit performance by creating risk models based on consumer behavior trends and data analysis
  • Oversee multiple projects and programs concurrently
  • Collaborate with IT, Sales, Operations, Finance, and other teams to achieve business goals
  • Lead a highly effective team to drive innovation and deliver results
  • Communicate strategic ideas in a clear, compelling manner and prioritize short and long-term goals
  • Requirements: Bachelor's Degree and 2+ years of experience in analysis

Capital One is an equal opportunity employer that values diversity and inclusion. They offer a comprehensive set of benefits that support employees' wellness. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.