Supervisory Program Specialist

2 weeks ago

St Louis, United States Veterans Benefits Administration Full time

Summary As a Supervisory Program Specialist (Section Chief) you will assists the Division Chief and Assistant Division Chiefs in planning, organizing, scheduling and directing all functions performed in the Centralized Support Division. Responsibilities MAJOR DUTIES: Assist in the responsibility for the division as it relates to handling inquires for information from claim folders. Conduct routine studies, surveys and analysis of the methods and procedures used to manage workflow, space, and equipment. Responsible for the full realm of delegated supervisory responsibilities concerning human resource management related actions. Provide direction, executive guidance and leadership in providing effective methods to support the mission and program objectives. Proficient use of multiple independent systems owned by VA such as the Veterans Benefits Management System (VBMS), PIES system, Centralized Mail, SHARE, and Virtual VA as well as other systems owned by the National Personnel Records Centers (NPRC). Possess the ability to apply pertinent laws, regulations, policies, procedures, and judicial determinations related to Freedom of information Act and Privacy Act disclosures. Demonstrate the ability in planning, organizing, managing projects and prioritizing work under time constraints and stressful situations. Demonstrate leadership skills by managing and/or supervising (plan, organize, direct, etc.) the work activities of subordinates. Possess the ability to present professional and technical information in a clear, logical, and concise manner both orally and in writing. Utilize software applications to perform statistical analysis of program/issues and preparing reports and briefings. Work Schedule: Regular office hours, 7:30am-4:00pm; Alternate work schedules are available. Compressed/Flexible: Not available. Telework: Available Remote: This is NOT a remote/virtual position. Title/PD#: Supervisory Program Specialist (Section Chief) GS - 12; PD# 37949A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: This is a non-bargaining unit position. Requirements Conditions of Employment Qualifications Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/06/2024. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation at the journeyman level of this position with little to no training or supervision. Specialized experience is defined as: (1) Interpreting, applying and explaining laws, rules regulations, and procedures, as it applies to receipt of services, benefits or products; (2) Planning, organizing, and assigning work priorities for subordinates; (3) Securing and/or receiving recipient information using Release of Information practices; (4) Experience providing advice, counsel, mentoring or training team members; (5) Use of software applications to perform statistical analysis of programs/issues and preparing reports and briefings. ***NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no educational substitution for the GS-12 level. Additional Information Promotion Potential: Not Applicable, Position at Full Performance Level. Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about ICTAP and CTAP eligibility can be found here. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online view the following link for information regarding an Alternate Application.

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