Desktop Support Specialist

3 weeks ago


Green Bay, United States TEKsystems Full time

Description:

TEKsystems is seeking a Desktop Support Specialist who is passionate about technology and enjoys troubleshooting complex IT issues to join our client's team in Green Bay, WI. As a crucial part of our team, you’ll maintain and ensure hardware and software systems run smoothly.

This is an onsite position in Green Bay, WI.

Duties & Responsibilities:

  • Administer and support Remote Desktop Services

  • Manage Active Directory and Azure User/Group accounts

  • Support O365 accounts and licenses

  • Handle DHCP, DNS, FTP, and other network services

  • Respond to server resource monitoring alerts

  • Address customer support tickets and requests

  • Provide training and documentation

  • Maintain software inventory

Qualifications:

  • Associates degree or equivalent work experience

  • 2+ years in workstation configuration management/administration

  • Experience with Windows 10/11

  • Experience in Microsoft Active Directory and System Center Configuration Manager

  • Basic to intermediate scripting skills with PowerShell

  • Analytical problem-solving abilities

  • Strong customer service orientation and attention to detail

Nice to Have Skills:

  • Microsoft MCP, A+, and Network+ certifications

Benefits:

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision

  • Critical Illness, Accident, and Hospital

  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)

  • Short and long-term disability

  • Health Spending Account (HSA)

  • Transportation benefits

  • Employee Assistance Program

  • Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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