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Case Manager-Youth/Young Adults
3 months ago
ABCD offers a range of programs to help the young adults and youth of Boston stay in school, prepare for a career, and build a strong foundation for a successful future. Join us as a Case Manager in creating a supportive and enriching environment for our community. If you are passionate about community development, and possess the required skills, we invite you to apply. Key Responsibilities Responsible for assessing the needs, skills, and barriers of participants and jointly determining the appropriate pathway, support services, and resources needed to ensure the participants? success. Work with individuals in their caseload for the duration of their participation in programs, and help organize and coordinate services to reduce fragmentation. Recruit potential youth participants. Provide orientation, screening, intake and assessment for potential program participants. Identify and prioritize a participant?s goals, personal strengths, needs, and barriers. Develop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers en route to achieving their goals. Identify, within and outside of ABCD, the resources needed to pursue those goals. Write case notes for each youth that accurately reflect the youth?s progress, issues, and overall program performance. Utilize an agreed-upon coaching model to assist the participants in changing habits while reducing the participant?s dependency upon the case manager before the end of the program. Perform other related duties as assigned from time to time. Skills, Knowledge and Expertise A minimum of high school diploma or equivalent and 1-3 years of relevant experience required. Experience in customer service, constituent services or similar industries is a plus. A Bachelor\'s degree in education, social work, human services, social science or related field is preferred. Must have demonstrated leadership skills and entrepreneurial talents. Willingness to take risks and develop new initiatives. Careful attention to detail and accuracy. Excellent communication skills, as well as strong organizational, planning, and time management skills. Ability to work with groups and individuals of diverse economic, social, and cultural backgrounds. Please Note: This role is currently based at our Cambridge Site, and may move to our Malden Site.
