Case Management Supervisor

2 months ago

Jersey City, United States Neuropath Behavioral Healthcare Full time
Job Description
Neuropath Behavioral Healthcare is seeking an experienced Behavioral Health Case Manager Supervisor, that is energetic, insightful and ready to lead a team of compassionate individuals that desire to make an impact in the lives of Developmentally Disabled, and Intellectually Challenged, youth and adults.

The Case Management Supervisor is responsible for the oversight of multiple workflow processes, that are critical to the success of daily operations. Having the oversight of all client-oriented technical processes and ensuring they are carried out successfully.

Provides direction and administration of assigned programs, to ensure streamlined departmental and organizational objectives. Directs the daily supervision of Case Management staff, and program staffing coordinators.

Essential Job functions:
• Directs talent engagement and development through the recruitment and retention of high performing, client services-driven Case Managers.
• Utilize prior professional experience and integrity, to inspire, train, and coach Care Managers to provide fidelity-oriented services to the youth and families served.
• Professionally develop and provide administrative and clinical case oversight and support to a team of 6-12 Case Managers.

  • Meet regularly with Executive Director for direction, guidance and development.
  • Supports the primary tasks of management functions and operating procedures.
  • Facilitates the continuous implementation of various fee-for-service local Government, community-based programs.
  • Supervision, training and mentoring of staff providing services to persons with disabilities, student services, youth in transition, families and veterans.
  • Establish relevant goals and objectives to assess weekly productivity levels.
  • Facilitate staffing coordination assessments based upon agency staffing needs.
  • Weekly review of client case records and requisite documentation pertinent to specific programs to ensure standards of quality and compliance.
  • Maintain collaborative relationships with federal, state, county and private provider agencies/nonprofit organizations that serve persons with disabilities.
  • Lead and coordinate staff meetings, trainings and in-services as required.
  • Assist in preparation of various agency reports for specific funders/programs.
  • Facilitation / dispute resolution in the course of service provision across agency programs.
  • Provide oversight of agency operations in the absence of Executive Director.
  • Provide technical training for the execution of the following:
o Initial treatment plan and coordination of services to support client base.

o When to modify the treatment plan based on changing needs
• Establish and maintain positive working relationships with assigned staff, providers, and families.
• Perform weekly productivity meetings.
• Develop an adequate professional relationship with all referral sources and relevant community agencies.
• Coordinate with service providers to market, refer and collaborate

Requirements
  • Bachelors Degree, (Master's preferred)in social work, counseling, psychology, or a related field
  • Minimum three-year experience providing supervision to a team of direct reports.
  • Experience with individuals or youth with intellectual and developmental disabilities or at-Risk behaviors.
  • Bilingual language skills a plus
  • Exemplary time management and organization skills
  • Culturally competent verbal and written communication skills
  • Basic technology proficiency
  • Valid driver's license required
Benefits

Employees enjoy many benefits, such as:
• A dynamic work environment.
  • Competitive Pay.
  • Opportunities for professional growth.
  • Ongoing Job Training.
  • Group Health Coverage
  • Annual Paid Time Off
  • Short/ Long Term Disability
  • 401K

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