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Hofanti Chokma Support Specialist

2 months ago

Ada, United States The Chickasaw Nation Full time

We are currently looking for a Full Time Hofanti Chokma Support Specialist to join our Hofanti Chokma Program Manager team located at the Chickasaw Nation Medical Center.

Summary:

The Hofanti Chokma ("Grow Well") program uses public health strategies and innovative community-clinic linkages to enhance care and support families, communities and programs in achieving population-level improvements in child development and relational health to facilitate lifelong wellbeing. The Hofanti Chokma Support Specialist supports data entry, routine office functions and community and workforce outreach activities for the Transforming Pediatrics for Early Childhood (TPEC) grant project.

Responsibilities:
* Maintains accurate and timely records of program contacts, event registrations, training participation, meeting attendances, and evaluation forms through the use of established database
* Optimizes data base and tracking practices on an ongoing basis
* Manages workshop or training registrations and follows up as needed with participants
* Coordinates trainings and other meetings as appropriate, including scheduling locations, providing information to attendees, and recording and distributing minute
* Performs data entry and validity checks for developmental screenings, training surveys and other data collected through program activities
* Assists with developing presentations
* Regularly monitors inventory levels of program supplies and reorders as needed
* Assists other Hofanti Chokma team members with community activities, data collection activities, cultural activities and other outreach as appropriate to support the success of the TPEC project
* Collaborates with internal and external partners to expand the reach and scope of both clinic and community-based promotion activities to support young child development and to strengthen families
* Participates in strategic planning activities and work plan development
* Attends events and activities regularly to form and maintain relationships and gather knowledge to support program activities and goals
* Maintains files, logs, and records
* Prepares reports as needed or requested
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Performs all other duties as assigned

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Prioritizes, meets deadlines and works independently in a high-pressure environment and uses appropriate judgement in upward communication regarding assignments
* Able to read, understand and apply regulations and policies
* Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
* Knowledge and understanding of First American populations
* Knowledge of child development, positive parenting supports and community and family strengthening strategies
* Establishes professional working relationships as appropriate
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
* Basic Computer skills
* Must be familiar with the Microsoft Office Suite of products

Experience:

Nonessential:
* 1 year directly related experience

Education:
Essential:
* High School, GED or Equivalent

Nonessential:
* Bachelors Degree in directly related field

Credentials:
Essential:
* Standard Driver's License
* Pass general background check

Working Conditions:
Essential:
* Mix of office/non-office settings
* Sitting up to 100% of shift
* Standing up to 100% of shift
* Walking up to 25% of shift
* Communications phone, computer
* Subject to traveling and working at other locations or in other environments
* Requires driving
* May be required to work after hours or on weekends as needed
* Pass pre-employment drug test