Medical Procedure Scheduler Onsite

3 weeks ago


Dallas, United States Radiology Associates of North Texas Full time

Summary: Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR

department.

Essential Functions:

• Schedule patients for IR procedures

o Contact patients, Doctor's office, insurance company, Third Party Administrator demographics,

in order to have complete, accurate, compliant patient records.

o Ensure a written order is received with specific information.

o Verify insurance coverage, as well as obtain a pre-cert number for the procedure.

o Obtain updated patient health history, demographics, known allergies, medications, and

conditions.

o Confirm the appointment one day prior to procedure to keep the schedule running smoothly.

o Act as liaison between referring doctor's office and patient by handling all questions or

concerns prior to the procedure to maximize the physicians' time to be maximized for

procedures.

o Handle all necessary paperwork for same day add-ons.

o Ensure that areas/resources of hospital are available at time of service, without conflicts.

o Coordinate with referring physician's office or patient to ensure they are instructed to stop

appropriate medications and ensure clearance is obtained.

o Ensure patient has received specific prep instructions, along with time of procedure, what to

expect the day of the procedure, and where to check in.

o Obtain for prior imaging, from outside facilities, to be available prior to scheduling the

procedure.

o Arrange admission to the hospital and enter information into the hospital information system

as needed.

o Reschedule or follow-up with patients as directed.

o Obtain procedural reports and update the patient's medical record.

o Request films and charts from Medical Records as directed.

o Send lab reports to referring physician.

o Comply with hospital regulations regarding patients and scheduling.

o Communicate with physicians and nurses to keep updated of necessary changes.

o Interpret plan provider requirements for pre-certification procedures.

o Regular and timely attendance required.

• Serve as resource person to the Business Office for help with coding questions

o Assist with maintaining the charge coding sheet.

• Monitor storage of medical records related to this area of the practice

• Provide high level of customer service to patients, physicians/PA's/NP's/nurses, referring physicians'

offices, hospital staff, RANT co-workers and all external service providers.

• Define problems, collect data, establish facts, draw valid conclusions

• Ability to resolve scheduling conflicts, and patient's concerns

• Support group, department and company goals

o Make recommendations and implements processes to improve work flow.

o Attend and actively participate in meetings as needed.

o Ensure efficiency and accuracy of data.

o Maintain excellent communication between physicians and nurses.

• Support department and company goals

o Make recommendation and/or suggestions to improve procedures.

o Assist department as needed on special projects.

o Ensure equipment is in good working order.

Qualifications:

Education: High school graduate or GED; CPT and ICD-10 certification preferred.

Experience: One to three years related medical office or clinical assistant experience in a high volume

environment, or equivalent combination of education and medical office experience.

Skills/Knowledge: Mathematical skills, good verbal and written communication skills. Must be detail oriented, and able to work in a fast paced environment. Able to manage multiple priorities and personalities. Function as a team player. ** _
_**



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