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consulting engineer

4 months ago

Knoxville, United States Randstad Full time

consulting engineer - 7454.

  • knoxville , tennessee

  • posted june 3, 2024

job details

summary

  • $36.58 - $46.58 per hour

  • contract

  • no requirements

  • category computer and mathematical occupations

  • reference1054148

job details

job summary:

We're currently seeking a Consulting Engineer for our client in Nashville, TN.

The role involves planning, designing, and implementing Cisco products and solutions to drive customer success.

This position requires hands-on experience in configuring and troubleshooting Cisco products, along with strong skills in customer collaboration and problem resolution.

Requirements include:

  • Cisco product knowledge, including hardware and software.

  • Network design and architecture experience- strong skills in planning, designing, and optimizing network infrastructures.

  • Experience integrating and implementing tools and systems.

  • Excellent customer service skills with a proactive approach.

  • Experience managing and executing tasks/projects from inception to completion.

  • Relevant certifications (e.g., Cisco Certified Network Professional - CCNP, Cisco Certified Internetwork Expert - CCIE) is highly desirable.

location: Knoxville, Tennessee

job type: Contract

salary: $36.58 - 46.58 per hour

work hours: 8am to 5pm

education: No Degree Required

responsibilities:

CONSULTING ENGINEER 3

  • Helps customer to plan, design, and implement Cisco products, services and solutions

  • Drives technology design, implementation, execution and/or optimization for customer projects/accounts.

  • Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes

  • Assists customers with integration and implementation of tools, systems and service assurance

  • Supports presale activities and translate business requirements into solution design

  • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues

  • Creates and delivers customer collateral, portals, documentation and knowledge transfer

  • Aligns technical deliverables to customer business outcomes

  • Drives customer technology transitions, influencing solution architectures and services

  • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals.

Role Specific Responsibilities:

  • Works with customers along with appropriate internal and external resources on the strategy/deployment/optimization of services and solutions

  • Takes responsibility of task/project implementation for assigned customer engagements

  • Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team

  • Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans

  • Builds and/or leverage test environments as required to resolve complex problems and compatibility issues

  • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).

  • Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.

Scope:

  • Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs

  • Typically interacts with individual contributors, managers, and customers

  • Provides input to Sales team on technology solutions for customers

Complexity:

  • Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward.

Expertise:

  • Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience

qualifications:

  • Experience level: Entry Level

  • Minimum 3 years of experience

  • Education: No Degree Required

skills:

  • Cisco

  • Cisco

  • CiscoEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.