Temporary: IT Support Analyst II/III

2 weeks ago

Milwaukee, United States Ardelyx Full time

Description
Ardelyx was founded with a mission to discover, develop and commercialize innovative, first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA(tenapanor) and XPHOZAH (tenapanor), as well as early-stage pipeline candidates. Purpose of the role:
The IT Support Analyst II/III is a critical member of the IT Service Desk team, responsible for providing advanced technical support and ensuring seamless operation of Ardelyx's IT systems. This role focuses on delivering high-quality service to all employees, including executives, and maintaining efficient IT operations across multiple sites. Position Responsibilities:
  • Provide advanced technical support and troubleshooting for desktops, laptops, mobile devices, printers, network connectivity, and software applications.
  • Part of the Global IT Service Desk Team and act as an escalation point for complex IT issues from the IT Support Analyst team, ensuring prompt resolution within SLAs.
  • Part of IT Operations & onsite support team for local location (Fremont/ Waltham/ Milwaukee)
  • Administer and maintain company cloud-based systems, including GxP Systems (Active Directory, OKTA, etc.), O365, Zoom, AirWatch, and other collaboration tools.
  • Manage and support Zoom Conference room systems and other AV equipment.
  • Collaborate with IT Infrastructure team on the deployment and maintenance of IT infrastructure systems, both on-premises and cloud-based.
  • Assist in the creation and maintenance of IT Service Desk knowledge base, documentation, and procedural manuals.
  • Participate in IT projects related to system upgrades, migrations, and deployments.
  • Perform hardware and software inventory management and asset tracking.
  • Assist in onboarding and offboarding processes, including provisioning and deprovisioning of hardware and software accounts.
  • Collaborate with cross-functional teams and external vendors to ensure IT operational excellence and alignment with business needs.
  • Provide technical training and guidance to junior IT Support Analysts as needed.
Position Requirements:
  • Bachelor's degree in computer science, Information Technology, or related field, or equivalent work experience.
  • 4+ years of experience in IT support roles, preferably in a biotech or pharmaceutical industry environment.
  • Strong knowledge of IT Service Management tools.
  • Experience administering cloud-based systems such as Microsoft Entra ID, Okta, and Box.
  • Proficiency in troubleshooting hardware and software issues across multiple platforms (Windows, macOS, iOS).
  • Excellent interpersonal and communication skills, with the ability to effectively communicate technical information to non-technical users.
  • Proven ability to work independently and as part of a team, with a strong sense of ownership and accountability.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment while maintaining superior customer service.
  • Familiarity with regulatory environments such as GxP, GMP, and SOX compliance is a plus.
  • Certifications such as MCSE, MCSA, CCNA, Network+, A+, or equivalent are preferred.
Additional Information:
  • This role may require occasional on-call availability during off-hours or holidays.
  • Adaptability to the evolving needs of a company transitioning from R&D to commercialization is essential.
This job description outlines the key responsibilities and requirements for the IT Support Analyst II/III position, emphasizing technical expertise, leadership capabilities, and a commitment to delivering exceptional IT services to support Ardelyx's business objectives. The anticipated hourly pay range for this part-time position is $37-$42 per hour up to 30 hours per week. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements. Ardelyx is an equal opportunity employer.

  • Temporary: IT Support Analyst II/III

    2 weeks ago

    Milwaukee, United States Ardelyx Full time

    Description Ardelyx was founded with a mission to discover, develop and commercialize innovative, first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA(tenapanor) and XPHOZAH (tenapanor), as well as early-stage pipeline candidates. Purpose of the role: The IT Support...

  • Accounting Analyst III, AMC Controllership

    1 month ago

    Milwaukee, United States Regal Rexnord Corp Full time

    Accounting Analyst, III - AMC Controllership The Accounting Analyst III is a critical member of the AMC Controllership team. This high visibility role will work with business segments and key stakeholders to manage accounting, compliance, SOX and Audits in support of Regal Rexnord's continued growth. Successful candidates will be able to effectively...

  • Accounting Analyst II

    4 weeks ago

    Milwaukee, United States Truity Partners Full time

    Location: West Allis, Wisconsin Sector: Accounting & Finance Employment Type: Permanent Job ID: 39924 Date Added: 08/05/2024 APPLY NOW View All Jobs Our client is an organization in the greater Milwaukee area looking for an Accounting Analyst II. This company is looking for someone with 2+ years of experience, high attention to detail, and...

  • Accounting Analyst II

    2 hours ago

    Milwaukee, Wisconsin, United States Truity Partners Full time

    Job SummaryTruity Partners is seeking a highly skilled Accounting Analyst II to join our team. As an Accounting Analyst II, you will play a critical role in supporting the financial operations of our organization.Key ResponsibilitiesFinancial Statement Preparation: Prepare and analyze financial statements, including balance sheets, income statements, and...

  • Applications Support Analyst

    3 months ago

    Milwaukee, United States Solve IT Strategies, Inc. Full time

    Job DescriptionJob DescriptionSolve IT Strategies is looking for an Applications Support Analyst . This role is located at Milwaukee, WI.The Main Responsibilities of a person are:To be minimally qualified for this position, your candidate MUST HAVE:- Bachelor's degree (Business Management, Computer Science, or related field)- Project Management...

  • Applications Support Analyst

    1 month ago

    Milwaukee, United States Solve IT Strategies, Inc. Full time

    Solve IT Strategies is looking for an Applications Support Analyst. This role is located at Milwaukee, WI 53215. Must have skills/background: advanced SQL sills, reports developer/workday, Workday background, Workday Financial Mngt The Main Responsibilities of a person are: Identifies, maps, measures, analyzes and improves clinical and business processes,...

  • Financial Analyst II

    17 hours ago

    Milwaukee, Wisconsin, United States Veolia Full time

    Job SummaryVeolia is seeking a highly skilled Financial Analyst II to join our team. As a key member of our accounting department, you will be responsible for performing professional accounting duties in support of various financial functions.Key ResponsibilitiesFinancial Statement Preparation: Assist with the completion of the month-end close and ensure...

  • Production Specialist III

    6 days ago

    Milwaukee, Wisconsin, United States Curative Care Full time

    Production Specialist IIIJob Category: Commercial Services Requisition Number: ASSEM001406Job DetailsDescriptionSummary:The Production Specialist III is responsible for fulfilling customer requests by manufacturing products and services according to specified requirements. This role includes training, supervising, and supporting Production I and II team...

  • Financial Analyst II

    2 weeks ago

    Milwaukee, Wisconsin, United States Truity Partners Full time

    Location: West Allis, Wisconsin Sector: Accounting & Finance Employment Type: Permanent Job ID: 39924About the Role:Truity Partners is seeking a dedicated Accounting Analyst II to join our team. This position is ideal for individuals with a minimum of 2 years of relevant experience, a keen eye for detail, and a proactive approach to their work. Our...

  • Financial Accountant I, II, or III

    9 hours ago

    Milwaukee, Wisconsin, United States UMB Financial Corporation Full time

    About the RoleThe UMB Registered Fund team, which manages the daily accounting, tax, audit, administration, and operational tasks for mutual fund and collective trust clients, is seeking a highly skilled Financial Accountant I, II, or III to join our team.Key ResponsibilitiesOversee general ledger accounting functions for multiple funds, ensuring accurate...

  • Accounting Analyst III, AMC Controllership

    1 month ago

    Milwaukee, Wisconsin, United States Regal Rexnord Corp Full time

    Accounting Analyst, III - AMC ControllershipThe Accounting Analyst III is a critical member of the AMC Controllership team. This high visibility role will work with business segments and key stakeholders to manage accounting, compliance, SOX and Audits in support of Regal Rexnord's continued growth. Successful candidates will be able to effectively...

  • Assembly Worker III

    2 months ago

    Milwaukee, United States Curative Care Full time

    ** Assembly Worker III** **Job Category****:** Commercial Services **Requisition Number****:** ASSEM001406 Showing 1 location **Job Details** **Description** **Summary:** Fills customer orders by producing goods and services as specified. Trains, monitors and assists Production I and II workers in performing their job tasks. Performs quality checks and...

  • Environmental Engineer or Geologist with Soil and Phase

    3 weeks ago

    Milwaukee, United States Resiliency LLC Full time

    Job DescriptionJob DescriptionSeeking a motivated, self-starting, technically proficient Environmental Engineer or Geologist with 1-4+ years of experience. If you are looking to advance your career with an innovative and established business, we are the ideal place for you.The preferred candidates must have relevant experience in environmental consulting...

  • Level II Financial Analyst

    2 months ago

    Milwaukee, United States Potawatomi Federal Solutions Full time

    Level II Financial AnalystLocation:     Remote Pls. apply online at:  www.advanciaaero.com/careersDivision:     Advancia AeronauticsEEO Class:     ProfessionalFLSA Classification:     ExemptEmployment Class:     Full Time-SalaryPosition Summary:The Financial Analyst provides functional and technical advice to implement business solutions on...

  • Financial Analyst II

    2 weeks ago

    Milwaukee, Wisconsin, United States Veolia North America Full time

    Company OverviewAbout Veolia North AmericaVeolia North America (VNA), a subsidiary of Veolia Group, provides a comprehensive range of services in water, waste, and energy management. Our offerings include water and wastewater treatment, as well as the collection and disposal of commercial and hazardous waste. VNA serves a diverse clientele, including...

  • Financial Analyst II

    2 weeks ago

    Milwaukee, Wisconsin, United States Veolia Environnement SA Full time

    Company OverviewAbout Veolia Environnement SAVeolia Environnement SA is a global leader in optimized resource management, providing a comprehensive range of services in water, waste, and energy management. Our mission is to contribute to the sustainable development of communities by offering innovative solutions that enhance environmental performance. With a...

  • Technical Support Analyst

    1 week ago

    Milwaukee, Wisconsin, United States Tier4 Group Full time

    About Tier4 Group: We are a leading organization committed to delivering exceptional onsite technical assistance. Our team is composed of skilled professionals focused on equipping new employees with laptops and peripherals, as well as managing device lifecycle refreshes. We take pride in providing outstanding technical support in a dynamic and demanding...

  • Environmental Engineer or Geologist with Soil

    3 weeks ago

    Milwaukee, United States Health Talent Pro Full time $60,000 - $110,000

    Job DescriptionJob DescriptionSeeking a motivated, self-starting, technically proficient Environmental Engineer or Geologist with 1-4+ years of experience. If you are looking to advance your career with an innovative and established business, we are the ideal place for you.The preferred candidates must have relevant experience in environmental consulting...

  • Financial Expert III

    13 hours ago

    Milwaukee, Wisconsin, United States Division 10 Personnel Full time

    Job SummaryWe are seeking a highly skilled Financial Analyst III to join our team at Division 10 Personnel. As a key member of our finance team, you will be responsible for providing financial guidance, direction, and analytical support to various departments within the organization.Key ResponsibilitiesFinancial Analysis: Provide comprehensive financial...

  • Accounting Specialist II

    2 weeks ago

    Milwaukee, Wisconsin, United States Truity Partners Full time

    Position Overview:Our client, a prominent organization, is seeking a dedicated Accounting Analyst II to join their dynamic team. This role is ideal for individuals with a solid background in accounting and a passion for financial analysis.Key Responsibilities:The Accounting Analyst II will be tasked with a variety of critical functions, including but not...